Crew Resources Manager

hace 2 semanas


Monterrey, Nuevo León, México Kansas City Southern Railway A tiempo completo

Job Description

This position is responsible for ensuring the availability and management of Train and Engine employees. It involves identifying and notifying Medical Management of potential medical leave requirements or other qualifying events, and coordinating employee status information into the appropriate software system.

The role works as a liaison with Human Resources Department on policies and procedures, including medical leaves and federal or state legislation. This position aims to continuously improve crew resources processes and ensure transportation support.

The ideal candidate will have experience in supervision, KCSR crew management, EWM or automated dispatching system experience, and Railroad transportation industry experience. The salary range for this position is $80,000 - $110,000 per year, depending on qualifications and location.

Key Responsibilities:

  • Directs day-to-day management of Crew Resources positions and operations.
  • Maintains the CCM (Crew Calling System) system and resolves any conflicts related to crew activities.
  • Provides daily data and reports to management regarding the availability of crews.
  • Assists in responding to inquiries and requests from local labor organizations.
  • Creates and submits status changes in the SAP system to ensure correct employee information for payroll and benefit processing for T&E employees.
  • Gathers and processes information/data for morning reports for Company leadership.
  • Manages the call processes within CCM.
  • Communicates with crews that want to lay off for medical (and other) reasons.
  • Helps to establish and document standard operating processes.
  • Monitors and reports overtime for T&E employees.
  • Works to continuously improve the crew office processes and ensure transportation support.
  • Ad-hoc reporting and analysis and special projects or other duties as necessary.
  • Partners with IT to develop online forms and design system enhancements.

Requirements:

  • Bachelor's degree from an accredited university or college, preferably in a job-related major field of study.
  • Minimum seven (7) years of relevant professional experience, including leading and managing projects or programs with outcome-focused deliverables, or equivalent combination of education and experience.
  • Minimum one (1) year of experience directly or indirectly leading a team.
  • Bilingual.
  • Dedicated to continuous improvement.
  • Excel proficient.

Working Conditions:

Shift work is an essential function of this job. Employees must have the ability and willingness to support critically important railroad operations 24 hours a day/7 days a week, working various shifts as assigned. Schedule assignments may include after-hours, weekends, and holidays.

On-call responsibilities are an essential function of this job. Employees must have the ability and willingness to support operations of critically important systems and/or processes 24 hours a day/7 days a week. On-call assignments may include after-hours, weekends, and holidays.



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