Team Leader
hace 6 días
Job Title: Team Leader - Sales Scheduling and Demand Planning Expert
Company: HELLA Automotive Mexico S.A. de C.V.
Job Summary:
We are seeking an experienced Team Leader to join our Sales Scheduling and Demand Planning team. As a Team Leader, you will be responsible for processing complex customer orders, monitoring Kanban control loops, and ensuring timely delivery of products to customers.
Key Responsibilities:
- Process complex customer orders through the entire process chain, including monitoring Kanban control loops and controlling consignment movements.
- Set daily, weekly, and monthly priorities for production planning in collaboration with internal stakeholders.
- Raise awareness of customer call-off fluctuations and demand changes affecting production.
- Ensure customer satisfaction by communicating effectively about delivery dates, current supply situation, constraints, complaints, damages, or changes in drawing status.
- Clarify root causes for inventory level differences in collaboration with responsible personnel.
- Determine, enter, and manage IT-based master data for the area of responsibility.
- Actively check customer portals for new logistics requirements, customer performance evaluations, and logistical claims.
- Contribute to achieving planned finished goods stock levels for complex running projects, ramp-ups, phase-outs, relocations, and ECNs.
- Improve delivery service levels by optimizing logistics costs.
Requirements:
- 2-5 years of experience in customer service positions.
- Bachelor's degree in foreign trade, logistics, or engineering.
- Advanced English language skills.
- Negotiation and leadership skills.
What We Offer:
- A dynamic and inclusive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
How to Apply:
Please submit your application via our career portal, stating your salary requirements and earliest possible starting date.
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