Team Leader

hace 6 días


Ciudad de México, Ciudad de México HELLA Automotive Mexico S.A. de C.V. A tiempo completo
Job Description

Job Title: Team Leader - Sales Scheduling and Demand Planning Expert

Company: HELLA Automotive Mexico S.A. de C.V.

Job Summary:

We are seeking an experienced Team Leader to join our Sales Scheduling and Demand Planning team. As a Team Leader, you will be responsible for processing complex customer orders, monitoring Kanban control loops, and ensuring timely delivery of products to customers.

Key Responsibilities:

  • Process complex customer orders through the entire process chain, including monitoring Kanban control loops and controlling consignment movements.
  • Set daily, weekly, and monthly priorities for production planning in collaboration with internal stakeholders.
  • Raise awareness of customer call-off fluctuations and demand changes affecting production.
  • Ensure customer satisfaction by communicating effectively about delivery dates, current supply situation, constraints, complaints, damages, or changes in drawing status.
  • Clarify root causes for inventory level differences in collaboration with responsible personnel.
  • Determine, enter, and manage IT-based master data for the area of responsibility.
  • Actively check customer portals for new logistics requirements, customer performance evaluations, and logistical claims.
  • Contribute to achieving planned finished goods stock levels for complex running projects, ramp-ups, phase-outs, relocations, and ECNs.
  • Improve delivery service levels by optimizing logistics costs.

Requirements:

  • 2-5 years of experience in customer service positions.
  • Bachelor's degree in foreign trade, logistics, or engineering.
  • Advanced English language skills.
  • Negotiation and leadership skills.

What We Offer:

  • A dynamic and inclusive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

How to Apply:

Please submit your application via our career portal, stating your salary requirements and earliest possible starting date.


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