People Operations Professional

hace 1 semana


Ciudad de México, Ciudad de México Webflow A tiempo completo
About the Role

Webflow is seeking a skilled People Operations Specialist to drive operational efficiency and contribute to the first-rate experience of our global workforce.

This role will be integral to the day-to-day operations of processing employee lifecycle requests and transitions in Workday, contributing to the successful completion of People projects and initiatives, providing tier 1 People Ticketing support and supporting compliance audits across the People team.

Key Responsibilities
  • Support Weflow team members by processing employee lifecycle transactions, including Onboarding, verifications of employment, contingent worker processing, system updates, and business process transactions in Workday.
  • Own the initial intake process for People Ticketing, including reviewing, assigning, and resolving help tickets. Provide Tier 1 Support and ensure inquiries are handled promptly, escalating more complex tickets as needed.
  • Adhere to the AuditExcellence program by conducting scheduled compliance, departmental, and operational audits, ensuring data integrity across People systems. Regularly review audit processes and proactively recommend updates.
  • Lead small to medium-sized People Operations projects from initiation to completion, including team collaboration, project timelines, communication, change management, and ensuring deadlines are met.
  • Support Webflow's global expansion by assisting in the People Ops processes involved in establishing new entities. Support international team member processes with global vendors and maintain accurate knowledge base and country-specific policy-related documentation for international processes.
  • Support People Operations Manager in reviewing business processes and recommending and supporting improvements. Ensure updates to processes are fully documented and communicated to applicable stakeholders.


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