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Insurance Claims Support Specialist

hace 2 meses


Ciudad de México, Ciudad de México AIG A tiempo completo

Insurance Claims Support Specialist

Exciting Opportunity at AIG

AIG is seeking an Insurance Claims Support Specialist to join our team in Mexico City. As a Claims Support Specialist, you will play a vital role in supporting our policyholders in Latin America, Spain, and Portugal. This is an excellent opportunity to join a leading global insurance organization and contribute to our mission of making a bigger difference in the world.

Key Responsibilities:

  • Process claims activities, including maintaining assignation databases and uploading documents to the system.
  • Communicate with customers and third parties to assess and take decisions on claims evidence.
  • Report complaints and compliments received via email or phone.

Requirements:

  • Experience in insurance operations, claims, or a related field (not essential, as you will receive a thorough induction and ongoing training).
  • Excellent communication skills in English and Spanish (Portuguese is a plus).
  • Analytical mindset, well-organized, and great at determining priorities and making decisions.

AIG offers a dynamic work environment, flexible hours, and a range of benefits, including up to 20 days paid time off, a variety of leaves for personal, health, family, and military needs, and a tuition reimbursement program for eligible employees.

About AIG

AIG is a global leader in commercial and personal insurance solutions. We are committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions, and goals. If you are a motivated individual with a passion for insurance and customer service, please apply today.