Site Reliability Engineering Specialist

hace 2 semanas


Guadalajara, Jalisco, México FICO A tiempo completo

About the Role:

The Site Reliability Engineering position at FICO represents a unique blend of software development and systems engineering principles. As a key member of our team, you will be responsible for ensuring the high availability, scalability, and reliability of our distributed enterprise SaaS offerings.

Key Responsibilities:

  • Full Stack Support: Manage the entire technology stack, encompassing Public Cloud, Private Cloud, and SaaS Enterprise Products, with a focus on rapid development and deployment through a CI/CD pipeline.
  • Proactive Issue Resolution: Employ methodologies used in development to identify and resolve problems in the environment, architecture, and code, emphasizing a culture of continuous improvement.
  • Incident Management: Drive incidents to and beyond resolution, identifying areas for remediation and improvement to enhance software and environment reliability.
  • Infrastructure Management: Implement, monitor, refresh, and perform disaster recovery tasks on all supported applications.

Requirements:

  • Intermediate to advanced Linux experience.
  • Bachelor's degree in computer science or equivalent on-the-job experience.
  • Working knowledge of core AWS tech stack services or non-AWS Cloud Equivalent.
  • Java programming background.
  • Python Development experience.
  • Working knowledge of relational database systems – MySQL, SQL Server 2005/2008/2012, Oracle 11, and Oracle RAC.
  • Working knowledge of networking systems and protocols, firewalls, and TCP/IP networks, standards, and architectures.
  • Experience with Infrastructure as Code (IaC).
  • Familiarity with ITIL standards and technologies (ServiceNow).
  • Scripting/programming experience in NodeJS or BASH Shell.
  • Working Knowledge of Git/Bitbucket.

About FICO:

FICO is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Our culture is built around core values: Act Like an Owner, Delight Our Customers, and Earn the Respect of Others.



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