Business Analyst, Planning and Scheduling
hace 4 semanas
Job Title: Analyst, Planning & Scheduling
Job Description:
The Analyst, Planning & Scheduling role involves effective operational planning and execution, including forecasting, capacity planning, scheduling, and real-time monitoring. This position requires creating and managing staff schedules to accomplish daily and hourly tasks. The Workforce Management function helps in decision-making regarding revenue roadmaps, focusing on critical metrics, and efficiency improvement for accounts/organization.
Key Accountabilities:
- Analyze staffing/volume trends and operational performance dashboards.
- Develop short, medium, and long-term staffing plans for assigned business in an accurate and timely manner.
- Collaborate with various business units, quality, and training to schedule necessary training and associate coaching to ensure the company's commitment to quality.
- Prepare financial forecasts based on inputs from various sources and historical trends.
- Create and maintain financial reports for business stakeholders.
- Review current processes of scheduling and staffing and uncover potential opportunities for improved efficiency.
- Consult with operations to develop staffing requirements by setting thresholds for overhead, time-off, overtime, and absences.
- Identify schedule/plan changes in relevant databases and escalate issues as appropriate.
- Prepare reports for hiring needs, training, and staffing analysis for business reviews and stakeholders.
- Maintain various WFM tools and set-ups, e.g., IEX.
- Collaborate with other WFM departments, like real-time and scheduling, to constantly review and improve the health of business and increase profitability.
Requirements:
- Bachelor's Degree in a related field from a four-year college or university.
- 1 year of experience in a similar role (BPO industry).
- Strong communication skills, both written and verbal.
- Strong attention to detail.
- Sense of professionalism and ability to develop relationships.
- Self-starter, sense of urgency, and works well under pressure.
- Ability to multi-task, prioritize, and meet timelines on deliverable items.
- Proficient in Microsoft Office.
Location: JAM New Kingston - NCB Tower
Language Requirements: Time Type: Full time
-
Business Planning Analyst
hace 1 semana
Xico, México Citi A tiempo completoThe Business Planning Analyst role is responsible for developing and maintaining reports to support business decisions. The ideal candidate will have excellent analytical and communication skills, and experience with data analysis and reporting tools.Key Responsibilities:- Design and develop reports to meet business needs- Analyze data to identify trends and...
-
Merchandise Planning Business Intelligence Analyst
hace 1 semana
Xico, México Levi Strauss & Co. A tiempo completoAbout the RoleThe Merchandise Planning Business Intelligence Analyst will play a key part in developing and publishing regular reports and dashboards to support cross-functional teams within the department. This role requires an in-depth understanding of the planning function coupled with exceptional analytical skills.Key ResponsibilitiesOptimize and...
-
Business Planning Coordinator Mexico City
hace 3 semanas
Xico, México Philip Morris International A tiempo completoBusiness Planning AnalystWe are seeking a highly skilled Business Planning Analyst to join our team in Mexico City. As a Business Planning Analyst, you will play a key role in supporting the Business Planning team in the development of financial models, forecasts, and analysis.Key Responsibilities:Develop and maintain financial models and forecasts to...
-
Financial Planning Analyst
hace 4 semanas
Xico, México Mx003 Marsh And Mclennan Servicios S.A. De Cv A tiempo completoJoin Our Team as a Financial Planning AnalystWe are seeking a highly skilled Financial Planning Analyst to join our team at Mx003 Marsh And Mclennan Servicios S.A. De Cv. As a Financial Planning Analyst, you will play a critical role in supporting our business units by providing financial analysis, reporting, and recommendations.Key Responsibilities:Review...
-
Business Analyst
hace 3 semanas
Xico, México Hewlett Packard A tiempo completoJob Title: Contra AnalystAbout the Role:We are seeking a highly skilled Contra Analyst to join our team at Hewlett Packard. As a Contra Analyst, you will be responsible for managing complex data and business analyses to develop business plans and make recommendations.Key Responsibilities:Manage complex data and business analyses to develop business plans and...
-
Financial Planning Analyst
hace 4 semanas
Xico, México Pepsico A tiempo completoJob Title: Financial Planning AnalystWe are seeking a highly skilled Financial Planning Analyst to join our team at PepsiCo. As a key member of our finance team, you will be responsible for analyzing financial data, identifying trends, and developing strategic plans to drive business growth.Key Responsibilities:Analyze financial data to identify...
-
Financial Planning and Analysis Analyst
hace 3 semanas
Xico, México Warner Bros. Discovery A tiempo completoAbout the RoleWe are seeking a highly skilled Financial Planning and Analysis (FP&A) Analyst to join our Global OPEX COE team at Warner Bros. Discovery. As an FP&A Analyst, you will play a critical role in supporting the business partners in decision-making and providing high-quality forecasting, reporting, and analysis of costs.Key ResponsibilitiesSupport...
-
Demand Planning and Inventory Analyst
hace 3 semanas
Xico, México Tlnt A tiempo completoJob Title: Demand Planning and Inventory AnalystA cutting-edge cookware company, Tlnt, is seeking an experienced Demand Planning and Inventory Analyst to join their team. Your keen attention to detail and proactive approach will be essential in streamlining operations and enhancing efficiency across the organization.Key Responsibilities:Develop and maintain...
-
Senior Financial Planning and Analysis Analyst
hace 2 semanas
Xico, México Warner Media, Llc. A tiempo completoJob SummaryWe are seeking a highly skilled Senior Financial Planning and Analysis Analyst to join our team at Warner Bros. Discovery. As a key member of our FP&A department, you will be responsible for providing financial analysis and insights to support business decisions.Key ResponsibilitiesDevelop and maintain financial models and forecasts to support...
-
Xico, México Warner Bros. Discovery A tiempo completo**Career Opportunities at Warner Bros. Discovery**At Warner Bros. Discovery, we offer career-defining opportunities for talented individuals who want to make a meaningful impact in the entertainment and media industry.As a FP&A Analyst, you will be an integral part of the Global FP&A COE, working closely with our finance and business teams to drive business...
-
Xico, México Warner Bros. Discovery A tiempo completoAbout Your New RoleIn our Global OPEX COE, we're looking for a skilled Senior Analyst to join our FP&A team. This role offers an exciting opportunity to participate in our finance transformation roadmap and shape the financial processes related to OPEX spend.ResponsibilitiesProactively forecast, report, and analyze OPEX costs to ensure timely and...
-
SAP PP Business Analyst
hace 6 días
Xico, México Ltimindtree A tiempo completoBusiness Requirements Translation and IT Alignment-----------------------------------------------As a key member of the Ltimindtree team, you will be responsible for developing business blueprints through workshops and interviews for project or support enhancements. Your role will involve translating business requirements into functional requirements and...
-
Financial Planning and Analysis Senior Analyst
hace 2 semanas
Xico, México Warner Bros Careers A tiempo completoAbout This RoleWe are seeking a highly skilled Senior FP&A Analyst to join our Financial Planning and Analysis (FP&A) team at Warner Bros. Discovery.This role will be part of the Streaming Segment domain within the FP&A CoE, focusing on unlocking value for the company through innovative thinking, best practices implementation, and exceptional customer...
-
Capacity Planning Analyst
hace 3 semanas
Xico, México Amex A tiempo completo**Transforming Business Outcomes through Data-Driven Insights**At American Express, we're committed to delivering exceptional customer experiences that drive business growth. As a Capacity Planning Analyst, you'll play a critical role in shaping our workforce management strategies to meet the evolving needs of our customers.**Key Responsibilities:**Develop...
-
Business Analyst
hace 1 semana
Xico, México Del Carrito A tiempo completoKey Responsibilities:• Provide financial planning expertise to support business growth and development• Analyze financial data to inform business decisions• Develop and implement financial plans to achieve business objectivesAbout the Role:This is a key role in our finance team, responsible for providing financial planning expertise to support business...
-
Financial Planning and Analysis Analyst
hace 3 semanas
Xico, México Warner Media, Llc. A tiempo completoAbout the RoleWelcome to Warner Bros. Discovery, where we bring together the best of entertainment, media, and technology to create a world of endless possibilities. As a key member of our team, you will play a critical role in shaping the future of our company.Job SummaryWe are seeking a highly skilled Financial Planning and Analysis (FP&A) Analyst to join...
-
Route Scheduling Analyst
hace 3 semanas
Xico, México Pepsico Deutschland Gmbh A tiempo completoOverviewWe are PepsiCo, a leading food and beverage company with a rich history of innovation and commitment to excellence. Our mission is to be the perfect place for curious people, thinkers, and change agents to grow and thrive.ResponsibilitiesAs a Route Scheduling Analyst, you will play a critical role in supporting the accelerated scheduling of delivery,...
-
Business Systems Analyst
hace 3 semanas
Xico, México Citibank A tiempo completoJob Title: Business Systems AnalystThe Business Systems Analyst plays a crucial role in bridging the gap between business users and technologists, ensuring seamless communication and collaboration. This position is responsible for analyzing business client needs, documenting requirements, and developing test cases to drive business planning and...
-
Senior Business Analyst
hace 4 semanas
Xico, México Pernod Ricard España Sa A tiempo completoJob Title: Senior Business AnalystAbout the Role:We are seeking a highly skilled Senior Business Analyst to join our team at Pernod Ricard España Sa. As a Senior Business Analyst, you will be responsible for providing business insights to our management, marketing, and operations teams, with a focus on identifying and capturing growth opportunities and...
-
Financial Analyst, Planning and Analysis Specialist
hace 3 semanas
Xico, México Warner Bros. Discovery A tiempo completoJoin Our Team as a Sr. Financial Analyst, Planning and AnalysisAt Warner Bros. Discovery, we're always looking for talented individuals to join our team. As a Sr. Financial Analyst, Planning and Analysis, you'll play a key role in supporting the Participations and Residuals ultimates reporting process for Television, Theatrical, Home Entertainment, and...