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Hotel Operations Manager

hace 2 meses

Zapopan, Jalisco, México Melia Hotels International A tiempo completo

In this role, you will have the opportunity to work in a dynamic and fast-paced environment, overseeing the day-to-day operations of a luxury resort. As a key member of the Melia Hotels International team, you will be responsible for ensuring the highest standards of service and quality are maintained across all aspects of the resort.

Key Responsibilities:

  • Manage and coordinate the resort's operations, including front office, housekeeping, food and beverage, and recreation departments.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with the sales and marketing team to drive revenue growth and increase market share.
  • Ensure compliance with company policies and procedures, as well as local laws and regulations.

Requirements:

  • Proven experience in hotel management, preferably in a luxury resort setting.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent problem-solving and analytical skills, with the ability to make informed decisions.
  • Fluency in English, with the ability to communicate effectively with guests and colleagues.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • The chance to work with a global brand and be part of a talented team.