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Senior Operations Manager for Configuration and Innovation
hace 1 mes
We are seeking a highly skilled Senior Operations Manager to join our team in Amazon's Customer Excellence System (CES). This is a key position responsible for managing configuration deployments, piloting new processes, and driving standardization across our network.
Key Responsibilities:- Coordinate large-scale configuration changes across the MX network
- Support Central Flow configurations and Subject Matter Experts (SMEs) in process improvement initiatives
- Provide operational insights to the ACES MX team and effectively identify and communicate technical issues
- Escalate to management and site leaders when operations will be impacted by configuration changes
To be successful in this role, you will need:
- 2+ years of experience in Project Management or Engineering
- Expertise in MS Excel / Macros and Data Analysis
- English and Spanish proficiency
- Bachelor's Degree or equivalent experience
Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Estimated Salary: $120,000 - $150,000 per year