Ocean Import Coordinator
hace 3 semanas
Expeditors is seeking a highly organized and detail-oriented Ocean Import Coordinator to join our team. As an Ocean Import Coordinator, you will be responsible for ensuring the timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.
Key Responsibilities:- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and trace ocean import files
- Use Global Ocean Import Workflow Monitor on a daily basis
- Ensure documents are timely sent to customers or brokers for customs purposes
- Ensure accurate and timely client and vendor billing
- Interact with customers to arrange international shipments, meeting customer service standards
- Contribute to maintaining good relationships with suppliers
- Meet compliance with internal and external regulations
- Understand department process flow and identify opportunities for improvement
- Ensure all customer standard operating procedures are in place and updated
- Meet KPI standards in accordance with company procedures
- Oversee communications, respond to emails and requests in a timely manner
- Escalate problems to management when necessary
- Promote compliance with company policies and regulations
- 6 months to 1 year of related experience and/or training
- Understanding of ocean documentation process (a plus)
- Hazardous Materials certification (preferred)
- Understanding of Expeditors systems and procedures
- Effective interpersonal skills, including proven abilities to listen, comprehend, and communicate effectively
- Pro-active and strong organizational skills
- Good computer skills (Microsoft Office)
- Fluent in English
- Competitive salary
- Features above the law
- Life insurance
- Insurance of major medical expenses
- Employee Stock Purchase Plan
- Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
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