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Sales Operations Specialist
hace 1 mes
As a Sales Operations Specialist at Infineon Technologies, you will play a vital role in driving decarbonization and digitalization. Your primary responsibility will be to support sales teams in meeting their goals and deliverables, while ensuring a high level of customer satisfaction.
Main Responsibilities:
- Plan and schedule own work to meet goals and deliverables based on general directions.
- Impact of regular and independent decision making limited to the attainment of project objectives.
- Execute structured standard tasks, routine in nature, with guidance from senior colleagues.
Key Skills:
- Effective customer communication.
- Ability to give first-level response and channel requests internally.
- Escalation management skills.
- Relationship management skills.
- Proficiency in SAP CRM tool.
- Support for sales forecasting and opportunity management.
- Data analysis and reporting skills.
Requirements:
- College degree or 2-3 years of work experience in a similar field.
- Ability to operate, align, and collaborate with cross-functional and global teams.
- Fluent English language skills, German speaking is a plus.
- Demonstrated customer and sales support skills.
- Service-oriented attitude, good interpersonal and communication skills.
- Ability to drive closure with diverse personnel.
Working Environment:
The role is based in Guadalajara and comes with a hybrid work mode. Infineon Technologies offers a work environment characterized by trust, openness, respect, and tolerance, with a commitment to equal opportunities for all applicants and employees.
