Customer Service Associate

hace 1 mes


Cancún, Quintana Roo, México Marriott International, Inc A tiempo completo

Join Marriott International, Inc. as a Customer Service Associate and contribute to delivering exceptional guest experiences in the hospitality industry.

About the Role:

We are seeking a skilled Customer Service Associate to join our team at JW Marriott Cancun Resort & Spa. As a key member of our Front Desk team, you will be responsible for providing warm and personalized service to our guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities:

  • Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
  • Manage all payment types, including room charges, cash, checks, debit, and credit.
  • Coordinate with Housekeeping to track readiness of rooms for check-in.
  • Communicate parking procedures to guests and dispatch bell staff or valet staff as needed.
  • Supply guests with directions and information regarding property and local areas of interest.
  • Run daily reports on arrivals and departures, identify special requests, and verify report accuracy.
  • Cash guests' personal checks and traveler's checks.
  • Count bank at the beginning and end of shift.

Requirements:

  • High school diploma or equivalent required.
  • No prior work experience necessary, but related work experience an asset.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.

Benefits:

  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a global company that values diversity and inclusion.

Compensation and Benefits:

We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience, plus benefits such as medical, dental, and vision coverage, 401(k) plan, and paid time off.

JW Marriott Treatment:

At JW Marriott, we believe our associates come first. By focusing on the well-being of our employees, we ensure our guests receive the best possible service. Our hotels offer a unique work environment where you can pursue your passions and develop your career in luxury settings.


  • Bar Service Associate

    hace 2 semanas


    Cancún, Quintana Roo, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a skilled Bar Service Associate to join our team at Marriott International, Inc. This role is responsible for providing exceptional beverage service to guests while maintaining a clean and welcoming bar environment.

  • Luxury Service Associate

    hace 2 semanas


    Cancún, Quintana Roo, México Marriott International, Inc A tiempo completo

    At Marriott International, Inc., we are seeking a skilled and dedicated Luxury Service Associate to join our team at the JW Marriott Cancun Resort & Spa. As a key member of our Food and Beverage team, you will be responsible for delivering exceptional service to our guests by serving food courses and alcoholic beverages, setting tables according to event...


  • Cancún, Quintana Roo, México Marriott International, Inc A tiempo completo

    Marriott International, Inc. is a leading hospitality company that offers exceptional experiences to its guests. We are committed to providing unparalleled service, comfort, and convenience.We are currently seeking a skilled Food and Beverage Service Associate to join our team at the Four Points by Sheraton Cancun Centro hotel in Mexico.**Job Overview:**The...

  • Dining Service Associate

    hace 2 semanas


    Cancún, Quintana Roo, México Marriott International, Inc A tiempo completo

    **Job Summary:**As a Dining Service Associate at JW Marriott Cancun Resort & Spa, you will be responsible for providing exceptional service to guests by serving food and beverages, answering questions about menu selections, and maintaining a clean and welcoming dining environment.**Responsibilities:**Serve food courses and alcoholic beverages to guests in a...


  • Cancún, Quintana Roo, México Under Armour A tiempo completo

    About the RoleAs a Senior Sales Lead Associate at Under Armour, you will be responsible for driving sales and delivering exceptional customer service in our retail stores. This role requires strong leadership skills, a passion for fitness, and the ability to work effectively as part of a team.


  • Cancún, Quintana Roo, México Wundle Mobile A tiempo completo

    We're seeking a highly skilled and empathetic Customer Service Representative to join our dynamic team at Wundle Mobile. As a part-time remote worker, you'll be the frontline ambassador for our company, delivering exceptional customer service to our valued clients.**What We Offer:**A competitive hourly rate of $8 CAD per hour, paid in CAD, with bonus...

  • Customer Service Hostess

    hace 4 semanas


    Cancún, Quintana Roo, México Marriott International, Inc A tiempo completo

    We are seeking a Customer Service Hostess to join our team at the JW Marriott Cancun Resort & Spa.Job SummaryThe Customer Service Hostess will be responsible for providing exceptional customer service to guests, processing payments, and maintaining a clean and organized workspace.ResponsibilitiesProvide warm and welcoming service to guests, ensuring their...


  • Cancún, Quintana Roo, México Marriott International, Inc A tiempo completo

    About the Role:As a Customer Service Specialist, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay with us is memorable and enjoyable. Your role will involve handling guest inquiries, resolving issues, and providing information on hotel facilities and services.Key Responsibilities:Welcoming and...


  • Cancún, Quintana Roo, México Marriott International, Inc A tiempo completo

    OverviewAs a Guest Experience Associate at Marriott International, you will be part of a dynamic team that delivers exceptional experiences to our guests. We are committed to providing warm and personalized service that exceeds our guests' expectations.About the JobWe are seeking an experienced professional who is passionate about delivering memorable...


  • Cancún, Quintana Roo, México Delta Air Lines, Inc. A tiempo completo

    **Job Overview:**We are seeking a highly motivated and customer-focused individual to join our team as a Part Time Seasonal Customer Service Agent. As a key member of our front-line staff, you will be responsible for delivering world-class service to our customers.Main Responsibilities:Support the Customer Service team in providing exceptional service to all...


  • Cancún, Quintana Roo, México Marriott International, Inc A tiempo completo

    **Job Overview**We are seeking a dedicated Customer Service Representative to join our team at Marriott International. As a key member of our front-line staff, you will be responsible for providing exceptional guest service and ensuring that every interaction is a memorable one.**Key Responsibilities**In this role, you will be responsible for:Providing...

  • Front Desk Associate

    hace 2 semanas


    Cancún, Quintana Roo, México Marriott International, Inc A tiempo completo

    Marriott International, Inc. is a world leader in hospitality, driving innovation and growth with 30 brands in over 130 countries. As a Front Desk Associate at our JW Marriott Cancun Resort & Spa location, you will be part of a global team that strives to deliver exceptional experiences for our guests.Estimated Salary: $12.50-$15.00 per hourAbout This...


  • Cancún, Quintana Roo, México Marriott International, Inc A tiempo completo

    About UsMarriott International, Inc. is a leading hospitality company with a portfolio of 30 brands and over 7,000 properties worldwide.Job DescriptionWe are seeking a talented and customer-focused individual to join our team as a Customer Service Ambassador in our hotel operations.As a Customer Service Ambassador, you will be responsible for delivering...


  • Cancún, Quintana Roo, México Solenis A tiempo completo

    Solenis is seeking a highly skilled Customer Service Specialist to join our team. In this role, you will be responsible for meeting with key account customers and large clients who have defined contract or SLA agreements and goals to be achieved.You will work closely with assigned customers to run commercial technical work involving monitoring processes,...


  • Cancún, Quintana Roo, México Marriott International, Inc A tiempo completo

    **Job Overview**We are seeking a highly motivated Housekeeping Associate to join our team at the JW Marriott Cancun Resort & Spa. As a key member of our housekeeping team, you will be responsible for ensuring that guest rooms and public areas are clean, comfortable, and inviting.Key Responsibilities:Respond promptly to guest requests and maintain open...


  • Cancún, Quintana Roo, México Fedex Lac A tiempo completo

    As a Logistics Delivery Associate with Fedex Lac, you will play a crucial role in providing efficient and safe delivery and pick-up of packages and documents while representing the company in a professional manner.Key Responsibilities:Operate non-articulated vehicles safely and efficiently, complying with all governmental and corporate procedures.Accomplish...


  • Cancún, Quintana Roo, México Marriott International, Inc A tiempo completo

    **Job Overview**We are seeking a skilled and dedicated Dining Services Associate to join our team at Marriott International, Inc. As a key member of our culinary staff, you will be responsible for delivering exceptional dining experiences to our guests.**About the Job**This role offers a unique opportunity to work in a fast-paced environment where no two...


  • Cancún, Quintana Roo, México Gbs México A tiempo completo

    Gbs México is an international company with a strong presence in customer service and vacation package sales. With over 10 years of experience working with prestigious brands, we are seeking a passionate and skilled Executive Service Agent to join our team.As an Executive Service Agent, you will be responsible for personalizing and solving client requests...


  • Cancún, Quintana Roo, México Marriott International, Inc A tiempo completo

    About Marriott International, Inc.">We are a global hospitality leader, with a portfolio of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. Our commitment to non-discrimination and fostering an inclusive work environment makes us an ideal place for talented individuals to grow their careers.Salary:...


  • Cancún, Quintana Roo, México Marriott International, Inc A tiempo completo

    OverviewWe are seeking a Hospitality Services Associate to join our team at Marriott International, Inc. This role is an exciting opportunity to provide exceptional guest experiences and contribute to the success of our organization.About the RoleThis position is responsible for delivering thoughtful and forward-thinking service to our guests, ensuring their...