Customer Service Ambassador

hace 1 mes


Cancún, Quintana Roo, México Marriott International, Inc A tiempo completo
About Us

Marriott International, Inc. is a leading hospitality company with a portfolio of 30 brands and over 7,000 properties worldwide.

Job Description

We are seeking a talented and customer-focused individual to join our team as a Customer Service Ambassador in our hotel operations.

As a Customer Service Ambassador, you will be responsible for delivering exceptional guest experiences, ensuring seamless service delivery, and providing personalized support to our guests.

Key Responsibilities:
  • Provide proactive and responsive service to guests, addressing their needs and concerns promptly.
  • Collaborate with other departments to ensure that all aspects of the guest experience are met or exceeded.
  • Maintain a thorough knowledge of hotel services, amenities, and policies to effectively address guest inquiries.
Requirements:
  • Bachelor's degree in Hospitality, Business Administration, or related field preferred.
  • Minimum 1 year of customer-facing experience in hospitality or related industry.
  • Excellent communication and interpersonal skills, with ability to work effectively in a fast-paced environment.
Benefits:

We offer competitive salaries, starting at approximately $35,000 per year, depending on location and qualifications.

Additionally, we provide comprehensive benefits packages, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Culture:

We value diversity, equity, and inclusion, and strive to create an inclusive work environment where everyone feels welcome and empowered to succeed.



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