Content Operations Specialist, Max Platform
hace 5 días
We are seeking a highly skilled Content Operations Specialist to oversee the internal operations of content for our Max platform. This role involves providing content updates, resolving issues, and serving as a liaison between operational teams and the strategy team.
Key Responsibilities:- Maintain and update 30-day Smartsheet tracker
- Daily follow-up on Media Ops process across all properties
- Communicate content status weekly
- Track original content production details
- Get accurate information about content/components status from various Ops teams
- Track component/content status
- Report any content/component issue requiring revision and resolution with the appropriate teams
- Create and update skinny information affecting content structure
- Contribute to Case Creation/Selection teams on publishing process information
- Track content/components status for publishing
- Follow up on missing assets with the appropriate teams
- Provide weekly updates on content availability to key teams (strategy, Content Ops, etc.)
- Handle different content types demanding diverse needs
- Ensure timely publication of content under the Max streaming platform
- Secure that all components (video, metadata, artwork) are up-to-date and match published content
- Follow up on issues/rejections with the appropriate teams and support team for final resolution
- Create, deliver, and follow up on ticket requests to the support team until resolution
- Collaborate actively with the US team and provide publishing status on Latam's Original Content shared with them
- Track and participate in regional meetings on content shared with Latam
- Broad knowledge and experience in Media industry
- Ability to handle challenging situations
- Experience in Communication skills
- Degree or equivalent experience in English language
- Ability to set priorities
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