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Customer Program Manager
hace 2 meses
The Customer Program Supervisor is a key role at Ivemsa, responsible for ensuring the successful execution of our programs. This position requires a strong leader who can cultivate and sustain valuable customer and supplier relationships, while driving error-free, on-time delivery of high-quality products and optimizing program profitability.
Key Responsibilities- Develop and implement strategic objectives for the program, ensuring alignment with company goals.
- Lead a team of professionals to deliver high-quality products and services, meeting customer expectations and company standards.
- Collaborate with suppliers to ensure timely and cost-effective delivery of materials and services.
- Monitor and analyze program performance, identifying areas for improvement and implementing corrective actions.
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Bachelor's degree in a related field.
- 3 years of related experience and training, or equivalent combination of education and experience.
- Strong leadership and communication skills, with the ability to motivate and guide a team.
- Excellent problem-solving and analytical skills, with the ability to identify and resolve complex issues.
- Ability to read, write, speak, and present concisely in English.
- Competitive salary range: $30,000.00 - $39,000.00 per month.
- Full-time employment with a stable and growing company.
- Opportunity for career advancement and professional growth.
- Comprehensive benefits package, including medical and dental insurance.
- Uniforms and equipment provided.
- Generous vacation and sick leave policy.
- Bachelor's degree in a related field.
- 2 years of experience in customer service, sales, or a related field.
- 2 years of experience with Microsoft Excel and project planning.
- 1 year of experience with Android development (desired).
English is the primary language of communication for this role.
Work EnvironmentThis is a full-time, on-site position at Ivemsa.
