Customer Service Representative, Insurance Claims Coordinator

hace 3 semanas


Chihuahua, Chihuahua, México Back Office De Chihuahua A tiempo completo
Job Title: Case Manager Bilingue

About the Role:

We are seeking a skilled Case Manager to join our team at Back Office De Chihuahua. As a Case Manager, you will be responsible for managing insurance claims, monitoring client medical treatment, and providing reports to clients.

About the Company:

Back Office De Chihuahua is a leading provider of back office services in Chihuahua, Mexico.

Job Description:

The successful candidate will have excellent communication skills, both written and verbal, and be able to work independently with minimal supervision. You will be responsible for:

  • Opening insurance claims and sending letters of representation
  • Obtaining evidence such as traffic and police reports, pictures, intake etc.
  • Monitoring clients' medical treatment
  • Collecting medical records and bills
  • Engaging with clients regularly
  • Maintaining workflow by assuring prompt and accurate handling of assigned cases
  • Providing general support to handling attorney

Requirements:

To be considered for this role, you will need:

  • A solid work ethic and positive attitude
  • Highly organized with excellent attention to detail
  • Ability to multitask
  • 2-3 years experience as a case manager, personal injury filling experience is a plus
  • Excellent customer service, written and verbal communication skills
  • MyCase knowledge is a plus

Benefits:

This role offers a competitive salary of $40,000 - $60,000 per year, depending on experience, and a comprehensive benefits package including health insurance, paid time off, and opportunities for professional growth and development.

About the Salary:

The estimated annual salary for this position is $45,000 USD based on industry standards and location. This salary may vary based on qualifications and experience.



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