Empleos actuales relacionados con Customer Experience Representative - Monterrey, Nuevo León - Boldr
-
Customer Service Representative
hace 3 semanas
Monterrey, Nuevo León, México Terex Corporation A tiempo completoJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for managing telematics activations for customers, including issue resolution and communications.Key Responsibilities:Record customer information/cases in CRM...
-
Customer Service Representative
hace 4 semanas
Monterrey, Nuevo León, México Rsgroup A tiempo completo{"title": "Customer Service Representative", "description": "About RSGROUPRSGROUP is a leading provider of industrial products and services. We strive to deliver exceptional customer experiences through our team of experts.Job SummaryWe are seeking a Customer Service Representative to join our team. As a key member of our customer service team, you will be...
-
Bilingual Customer Service Representative
hace 1 semana
Monterrey, Nuevo León, México Bsb-Jll - Lasalle Services, Mex A tiempo completoJob Title: Customer Service RepresentativeWe are seeking a highly motivated and skilled Customer Service Representative to join our team. As a customer service representative, you will be responsible for providing exceptional support to our customers through various communication channels. You will work closely with our team to resolve customer inquiries and...
-
Monterrey, Nuevo León, México Gm Financial A tiempo completoAbout GM Financial:GM Financial is a leading provider of automotive financing solutions in Latin America and China. We offer a wide range of wholesale and retail financing products to dealers and their customers, tailoring our offerings to meet unique dealer needs, consumer preferences, and national requirements in local markets.About the Role:The Senior...
-
Customer Service Representative
hace 1 mes
Monterrey, Nuevo León, México Segoso Caribbean A tiempo completo{"h1": "Customer Service Representative at Segoso Mexico", "p": "At Segoso Mexico, we are committed to providing exceptional service to our clients. As a Customer Service Representative, you will be the face of our company, responsible for delivering top-notch customer experience. Our mission is to provide uncompromising operational excellence by setting...
-
Customer Success Representative
hace 2 meses
Monterrey, Nuevo León, México Lenovo A tiempo completoAbout LenovoLenovo is a global technology leader that designs, engineers, and manufactures a wide range of products, including PCs, tablets, smartphones, and data center solutions. Our mission is to deliver smarter technology for all, creating a more inclusive, trustworthy, and sustainable digital society.Job SummaryThe Sales Support Representative will play...
-
Customer Service Representative
hace 4 semanas
Monterrey, Nuevo León, México Tres R A tiempo completoJoin Tres R in León, GuanajuatoWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative.About the RoleThis is an excellent opportunity for someone with no prior experience to start a new career with us. As a Customer Service Representative, you will be responsible for providing exceptional customer...
-
Customer Service Representative
hace 2 meses
Monterrey, Nuevo León, México FedEx A tiempo completoJob SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at FedEx. As a key member of our operations team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide customer service to...
-
Customer Service Representative
hace 4 semanas
Monterrey, Nuevo León, México Infosys Limited A tiempo completoJob Title: Customer Care RepresentativeAt Infosys Limited, we are seeking a highly skilled Customer Care Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Process orders and returns in a timely and efficient...
-
Customer Service Representative
hace 3 semanas
Monterrey, Nuevo León, México Uline A tiempo completo**Customer Service Representative**At Uline, we're dedicated to delivering exceptional customer experiences. As a Customer Service Representative, you'll be the face of our company, handling customer orders and inquiries with professionalism and care.**Key Responsibilities**- Process customer orders and inquiries in a collaborative call center using...
-
Customer Service Representative
hace 4 semanas
Monterrey, Nuevo León, México Rs Americas A tiempo completoAbout RS AmericasWe are a leading provider of industrial products and services, dedicated to helping our customers maintain, repair, and operate their businesses efficiently.Our team of experts delivers solutions to resolve customer challenges across design, procurement, inventory, and maintenance, striving to provide the best possible service and a seamless...
-
Customer Service Representative
hace 3 semanas
Monterrey, Nuevo León, México Gxo Logistics A tiempo completo**Unlock the Potential of Logistics**As a Customer Service Representative at Gxo Logistics, you will be responsible for processing orders, handling customer inquiries, and providing support through various channels. Your primary goal will be to ensure customer satisfaction by resolving issues in a timely and efficient manner.This role involves working...
-
Customer Service Representative
hace 3 semanas
Monterrey, Nuevo León, México Rsgroup A tiempo completoAbout the RoleRSGROUP is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers through facilitating orders and resolving issues in a timely and professional manner.Key Responsibilities Champion a service excellence...
-
Customer Service Representative
hace 2 semanas
Monterrey, Nuevo León, México Page Personnel A tiempo completoPage Personnel is seeking a skilled Customer Service Representative to provide top-notch support to our clients.As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service via phone, email, and chat.To succeed in this role, you will need:Intermediate to advanced English language...
-
Customer Service Representative
hace 3 semanas
Monterrey, Nuevo León, México Segoso Caribbean A tiempo completoWe are seeking a skilled Customer Service Representative to join our team at Segoso Mexico. As a Chat Agent, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key responsibilities include:Responding to customer inquiries and resolving issues in a timely and professional mannerProviding...
-
Customer Service Representative
hace 2 meses
Monterrey, Nuevo León, México FedEx A tiempo completoJob SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at FedEx. As a key member of our operations team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide customer service to...
-
Customer Service Representative
hace 1 semana
Monterrey, Nuevo León, México Segoso Caribbean A tiempo completoAbout Segoso MexicoAt Segoso Mexico, we strive to deliver exceptional operational excellence by setting the highest standards in service and reliability. Our core values are Leadership, Training, Talent Acquisition, Rewards, and Technology.We currently have an opening for a Customer Service Representative to join our team at our Monterrey Call Center. This...
-
Customer Service Representative
hace 1 semana
Monterrey, Nuevo León, México Everlux Sa De Cv A tiempo completoJob Summary: We are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and the ability to resolve customer issues efficiently.
-
Ventas B2B
hace 4 semanas
Monterrey, Nuevo León, México Mdy Customer Experience A tiempo completoDescripción del PuestoBuscamos un profesional experimentado en ventas B2B para unirse a nuestro equipo de Inside Sales en MDY Customer Experience. En este rol, serás responsable de prospectar y generar leads empresariales para la venta de servicios de Contact Center.ResponsabilidadesProspectar y generar leads empresariales para la venta de servicios de...
-
Customer Service Representative
hace 2 semanas
Monterrey, Nuevo León, México Sonoco A tiempo completoAs a key member of Sonoco's Customer Service Team, the Sales Customer Service Representative will collaborate with the sales organization to facilitate daily interactions with customers.**Key Responsibilities:**• Work closely with Plant and Logistics teams to satisfy customer needs• Enter customer orders and requirements into the Order Management...
Customer Experience Representative
hace 2 meses
About Boldr
Boldr is a global B-Corp dedicated to delivering exceptional client experiences while creating access to dignified, meaningful work in communities worldwide. We're a global team united by our desire to connect diverse people with common values for bold impact.
Our Values
- Authenticity: We do our best work by being genuine and transparent.
- Curiosity: We grow by remaining inquisitive and open-minded.
- Dynamism: We thrive by being adaptable and responsive.
- Ambitious Vision: We combine bold goals with operational excellence.
- Empathy: At the heart of great partnerships, we find compassion and understanding.
About the Role
As a Sr. Customer Advocate, you'll be responsible for tasks including:
- Responding to customer inquiries and providing solutions to any issues customers are experiencing.
- Being on call to support customers outside of normal business hours.
- Working closely with operations staff/managers for scheduling service visits and dispatching service technicians to customer sites for maintenance and repairs.
Why We Want You
We're looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our purpose. We expect our team to become our ultimate partners to success by always giving their best, sharing their talents and quirks, and championing our core values.
Key Responsibilities
- Answer incoming customer calls regarding product issues, service questions, and general client concerns.
- Maintain a high level of professionalism with clients and work to establish a positive rapport with every caller.
- Update customer information in the customer service database (Zendesk) during and after each call.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Impact the company's bottom line by solving problems and turning frustrated clients into happy and repeat customers.
What We'll Like About You
- You're curious and authentic, just like us.
- You're an analytical and critical thinker with an eye for detail.
- You're passionate about client satisfaction.
- You have exceptional written and verbal communication skills (English).
- You can multitask and effectively prioritize your workload.
- You're a team player, but also comfortable working independently.
- You're well-organized and able to adapt to new technology and systems.
- You're open to feedback and willing to learn and grow.
What We Offer
- Law benefits.
- Private health insurance.
- Paid time off.
- Training and development opportunities.
- Mental health support.
