Senior Basis Consultant

hace 3 semanas


San Pedro Garza García, Nuevo León, México SAP A tiempo completo
Job Summary
As a Senior Basis Consultant at SAP, you will play a critical role in ensuring the 24x7 availability of SAP systems running in SAP ECS Respond. This involves troubleshooting and resolving alerts and incidents, as well as serving as an escalation point for productive issues at the LLD Level. You will also be responsible for following change management processes during service request execution and seeking opportunities to streamline standard operating procedures through automation.

About the Role
IT Technology Services Senior Specialist is responsible for operating effectively in a global 24x7 International team. You will need to have a strong working knowledge in Linux and Windows operating system platforms, as well as experience in managing technical documentation. Additionally, you will be required to have a strong working knowledge in HANA, Sybase ASE, and other Database management systems. You will also be responsible for continuously acquiring new knowledge in an independent and proactive way, as well as having strong analytical and solution-oriented thinking.

Requirements
The ideal candidate will have 12+ years' experience as a Technical SAP NetWeaver (ABAP and Java Basis administration) and/or non-NetWeaver engineer on L3 or higher-level operations/support teams. You will also need to have a Bachelor's degree or higher in one of the following areas: Computer Science, Engineering, Information Technologies Management. Strong capabilities in technical documentation, good analytical and solution-oriented thinking, and very good communication and networking skills are also required. You will also need to have very good English language skills and the ability to operate effectively in a global 24x7 International team.

About SAP
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

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