Process Innovation Director

hace 2 meses

Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

Job Summary


We are seeking a seasoned Process Innovation Director to join our team at Hewlett Packard. As a key member of our Digital & Transformation Office, you will play a pivotal role in driving process mapping, analysis, and improvement across the organization.


Main Responsibilities



  • Lead initiatives involving multiple functions and project teams to drive process mapping, analysis, and improvement for product or service offerings.
  • Consult with business leaders to identify relevant internal, client, and external processes for optimization; lead review of audit and assessment results to identify trends and issues, perform root-cause analysis, develop recommendations for resolution, and track effectiveness of remedies.
  • Develop and direct development of schedules, critical deliverables, budget, resource allocation plan, and other support requirements for process improvement initiatives.
  • Manage activities of supporting project teams and internal partners, as well as 3rd party partners/contingent workers; ensures progress against established plan and makes determinations based on analysis of business information to alter or update schedule and resource allocation to meet product requirements and schedules.
  • Communicate initiative progress, escalations, and issue analysis to stakeholders; collaborate with management and internal development, manufacturing, and service delivery partners to implement changes to resolve escalated issues and produce solutions.
  • Drive innovation and integration of new technologies and quality initiatives into projects and activities in the organization.
  • Reviews and evaluates plans and guidelines for compliance with process improvement guidelines and standards; provides tangible feedback to improve overall process improvement quality and results for the organization.
  • Provides guidance and mentoring to less-experienced staff members to set an example of process improvement innovation and excellence.

Requirements



  • Bachelor's or Master's degree in Quality Management, Business Management, Engineering, Computer Sciences, or equivalent.
  • Lean Six Sigma Black Belt or other Quality certification required.
  • Project management certification such as PMP/PMI certification preferred.
  • Agile methodology training and/or experience preferred.
  • Experience with Signavio would be nice to have.
  • Typically 10+ years experience.

Preferred Qualifications



  • Experience with Signavio (Process Manager, Insights, Intelligence).
  • Experience with customer-centered process design.
  • Experience with process maturity models and assessment.
  • Knowledge of Hewlett Packard's processes would be an advantage.

Key Skills



  • Proven track record of leading cross-company process design projects including global, cross-functional initiatives.
  • Proven track record of working in a cross-functional team to deliver an improved business outcome.
  • Proven track record of driving waste reduction projects.
  • Experience designing and developing data collection and analysis tools and software packages to gather, integrate, and analyze data from multiple sources.
  • Excellent analytical, statistical, and problem-solving skills.
  • Extensive expertise in industry quality standards and methodologies.
  • Evaluating, selecting, and creating forms of empirical and root-cause analysis, modeling, and testing methodologies to identify areas for process improvement.
  • Demonstrated business acumen, understanding of organizational strategy, and successful experience managing all aspects of cross-business unit initiatives, including communicating with internal and external stakeholders and directing matrixed teams and resources.
  • Ability to develop new technologies, processes, and practices for quality.
  • Strong process skills with attention to detail, customer-first, and lean thinking.
  • Demonstrated skills of process mapping current processes and defining role-specific processes for future states.
  • Demonstrated skills of understanding activities and aligning them to a process hierarchy.
  • Ability to effectively communicate quality architectures, plans, proposals, and results, and negotiate options at business unit and executive levels.
  • High degree of flexibility and ability to work within a fluid, constantly changing environment.
  • Highly developed collaboration, conflict resolution, relationship building, and communication skills.
  • Proven ability to work with/influence across functions within the organization to achieve actionable results.

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