Cloud Transformation Manager
hace 2 meses
About the Role
We are seeking an experienced Cloud Transformation Manager to join our SAP Enterprise Cloud Services team in the LAC region. In this critical role, you will be responsible for managing customers and teams, assisting with SAP S/4 HANA adoption and cloud transformation, and contributing to SAP's global strategy.
Key Responsibilities
- Customer Engagement: Deliver high-quality technical services to customers with excellent customer engagement and satisfaction.
- Team Management: Manage, develop, and grow teams in a dynamic business environment. Foster collaboration and relationships with stakeholders.
- Transformation Initiatives: Drive improvement and transformation initiatives internally at Enterprise Cloud Services and SAP. Communicate with customers and SAP-internal stakeholders. Perform engagement management, relationship building, and de-escalation.
- Organizational Unit Planning: Plan, control, and monitor an organizational unit. Facilitate and lead initiatives/programs.
Requirements
- Education: Bachelor's degree or higher in Computer Science, Engineering, or Information management with Project Management certification.
- Experience: 15+ years of customer-facing experience; 5+ years in the cloud business. 5+ years in a management role. Successful track record of leading strategic projects and international teams.
- Technical Skills: Strong knowledge and hands-on experience in SAP Basis/HANA. Excellent verbal and written language skills in English.
About the Team
The Technical Service Manager is a critical role from SAP ECS Delivery organization. Acts as a trusted advisor in the safeguarding and optimization of customer investments into SAP ECS.
Salary Estimate: The estimated annual salary for this position is around $180,000-$220,000, depending on location and experience.
Benefits:
- Opportunity to work with a leading technology company like SAP.
- Collaborative and dynamic work environment.
- Competitive salary and benefits package.
- Professional development opportunities.
What We Offer:
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best. At SAP, we believe that we are made stronger by the unique capabilities and qualities that each person brings to our company. We invest in our employees to inspire confidence and help everyone realize their full potential.
Equal Opportunity Employer:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.
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