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Field Operations and Maintenance Manager
hace 2 meses
Key Responsibilities:
* Project management: Ensure that system issues are resolved within Service Level Agreements (SLAs) and budget.
* Preventive Maintenance Planning and Execution: Develop proactive maintenance plans to prevent system failures and ensure optimal performance.
* Budgeting and Cost Control: Negotiate costs and conditions with installers to ensure preventive maintenance is provided within budget.
* Installers staffing: Create incentive programs to motivate installers to deliver exceptional customer experiences and maintain high availability to resolve issues within a 2-week timeframe.
Key Results:
* Ensure customer satisfaction by resolving system issues within expected timeframes.
* Ensure systems produce above guarantee levels.
* Make Bright systems profitable in the long term.
Requirements:
* 3+ years of experience in the Maintenance field, preferably focused on photovoltaic systems.
* Strong communication, organization, negotiation, and influence skills.
Benefits:
* Opportunity to learn about the distributed generation regulatory scheme in Mexico.
* Collaborative, high-caliber team that trusts and empowers you.
* Possibility to earn equity at Bright.
* Private health insurance.
* Access to cost-free mental health care.
* Parental leave.
* Access to top-tier mentorship programs.
* Remote work (40 hours a week).
* Salary range: $40,000 MXN to $50,000 MXN monthly gross.", "h2": "About Bright", "p": "We're a fintech solar energy startup on a mission to reverse climate change in Mexico. We simplify the process through automation, working hard to make solar energy accessible to everyone.
In just a few years, we've become Mexico's #1 residential solar financier. We've coordinated everything needed to get solar on homes - from financing to installation - so customers can go solar with no money down. We've raised funding from top investors like First Round Capital, Y Combinator, and Leonardo DiCaprio. They believe, like we do, that we can grow exponentially while having fun and being one of the best places to work in solar.", "h3": "Why Work at Bright?", "p": "At Bright, we're passionate about making a difference in the world. We're a fun, high-caliber team that trusts and empowers you. We offer a range of benefits, including the opportunity to learn about the distributed generation regulatory scheme in Mexico, private health insurance, and access to cost-free mental health care.
We're committed to creating a positive work environment that allows you to grow and thrive. If you're passionate about solar energy and making a difference, we'd love to hear from you.", "h4": "What We Offer", "ul": ["Opportunity to learn about the distributed generation regulatory scheme in Mexico", "Collaborative, high-caliber team that trusts and empowers you", "Possibility to earn equity at Bright", "Private health insurance", "Access to cost-free mental health care", "Parental leave", "Access to top-tier mentorship programs", "Remote work (40 hours a week)", "Salary range: $40,000 MXN to $50,000 MXN monthly gross"]}
