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hace 2 meses
Solera is seeking a highly skilled Billing Specialist III to join our team. As a key member of our Accounts Receivable department, you will be responsible for managing billing processes, ensuring accurate and timely creation of invoices, and addressing billing-related inquiries.
Key Responsibilities- Billing Process Management:
- Generate, review, and process invoices with precision and adherence to timelines.
- Ensure that invoices are accurate, complete, and strictly compliant with company policies and relevant regulations.
- Include and verify all necessary information on invoices, such as itemized charges, pricing, discounts, taxes, and payment terms.
- Scrutinize billing data for completeness and precision.
- Process special billing requests and adjustments.
- Address billing discrepancies and resolve billing-related issues.
- Customer Interaction:
- Address customer inquiries and concerns related to their bills.
- Professionally and promptly respond to client inquiries regarding billing and invoices.
- Provide excellent customer service while explaining billing discrepancies and resolving disputes.
- Billing Software and Systems:
- Proficiently navigate billing software and accounting systems to oversee invoices.
- Identify and report any system issues or areas for improvement.
- Reconciliation:
- Meticulously reconcile invoices and billing records to ensure accuracy and consistency.
- Investigate and resolve discrepancies and billing disputes as they arise.
- Documentation/Reporting:
- Analyse billing data to identify trends, potential issues, and areas for improvement.
- Prepare reports on billing activities as necessary.
- Present findings to management for decision-making.
- Data Analysis:
- Analyze billing data for inconsistencies, anomalies, and emerging trends.
- Recommend enhancements to billing processes and assist in implementing changes when necessary.
- Compliance:
- Stay informed about relevant laws, best practices, and regulations related to billing and taxation.
- Ensure that billing practices comply with local, state, and federal tax laws.
- Implement internal controls to maintain data security and confidentiality.
- Quality Assurance:
- Conduct quality checks on billing documents to ensure accuracy and compliance with company policies and legal regulations.
- Implement and improve billing procedures to minimize errors and enhance efficiency.
- Team Collaboration:
- Collaborate with other finance and accounting team members on projects, process enhancements, and issue resolution.
- Continuous Improvement:
- Identify areas for process improvement within the billing function and proactively propose solutions.
- Training and Mentorship:
- Provide guidance and support in training and mentoring junior billing specialists when necessary.
