Bilingual Account Receivable Specialist

hace 4 semanas


Ciudad de México, Ciudad de México Maersk A tiempo completo
The Opportunity

We are seeking a highly skilled and experienced Bilingual Account Receivable Analyst to join our team at Maersk. As a key member of our Global Service Center, you will play a critical role in managing our collections process and ensuring timely resolution of customer queries and issues.

Key Responsibilities
  • Manage collections for our internal customers, including countries, clusters, and business units.
  • Perform customer-trends analysis, required payments, and disputes resolution.
  • Align processes with internal teams to ensure timely resolution of customer queries and issues.
  • Maintain close contact with customers via outbound telephone calls and other forms of communication.
  • Highlight potential risks on customer accounts and proactively create action plans to mitigate said risks.
Requirements
  • At least 2-3 years of experience in B2B collections and/or order-to-cash processes.
  • Previous experience in sales or customer service in call centers and/or as BPO is preferred.
  • Advanced English Level (oral and written) required.
  • Academic background in Finance, Accounting, or related fields.
  • Proficient in MS Excel.
  • SAP experience is highly preferred.
About Us

Maersk is a global leader in transportation services, operating in 130 countries and employing around 70,000 people. We value diversity and encourage applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

We are committed to a diverse and inclusive workplace and welcome applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.



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