Bilingual Account Receivable Specialist
hace 2 semanas
We are a global leader in transportation services, operating in 130 countries and employing around 70,000 people. Our vision is to connect and simplify our customers' supply chains.
About the RoleWe are seeking a highly skilled and experienced Accounts Receivable Analyst to join our team. As a key member of our Global Service Center, you will be responsible for managing our collections process, performing customer-trends analysis, and resolving disputes.
Key Responsibilities- Manage collections for our internal customers, ensuring timely resolution of queries and issues.
- Perform customer-trends analysis, required payments, and disputes resolution.
- Align processes with internal teams to ensure seamless communication and resolution of customer queries.
- Maintain close contact with customers via outbound telephone calls and other forms of communication.
- Highlight potential risks on customer accounts and proactively create action plans to mitigate said risks.
- At least 2-3 years of experience in B2B collections and/or order-to-cash processes.
- Previous experience in sales or customer service in call centers and/or as BPO is preferred.
- Advanced English Level (oral and written) is required.
- Academic background in Finance, Accounting, or commercial degrees or related fields.
- Proficient in MS Excel.
- SAP experience is highly preferred.
We value diversity and inclusion, and we strive to create a workplace that is fair, respectful, and supportive. We offer a competitive compensation and benefits package, as well as opportunities for ongoing personal and professional development.
We are committed to a diverse and inclusive workplace, and we welcome applicants from all qualified backgrounds. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .
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