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Bilingual Account Receivable Specialist

hace 2 meses

Ciudad de México, Ciudad de México Maersk A tiempo completo
The Opportunity

We are seeking a highly skilled Bilingual Account Receivable Analyst to join our team at Maersk. As a key member of our Global Service Center, you will play a critical role in managing our collections process and ensuring timely resolution of customer queries and issues.

Key Responsibilities
  • Manage collections for our internal customers, including countries, clusters, and business units.
  • Perform customer-trends analysis, required payments, and disputes resolution.
  • Align processes with internal teams to ensure timely resolution of customer queries and issues.
  • Maintain close contact with customers via outbound telephone calls and other forms of communication.
  • Highlight potential risks on customer accounts and proactively create action plans to mitigate said risks.
Requirements
  • At least 2-3 years of experience in B2B collections and/or order-to-cash processes.
  • Previous experience in sales or customer service in call centers and/or as BPO is preferred.
  • Advanced English Level (oral and written) required.
  • Academic background in Finance, Accounting, or commercial degrees or related fields.
  • Proficient in MS Excel.
  • SAP experience is highly preferred.
About Us

Maersk is an integrated logistics company working to connect and simplify our customers' supply chains. As the world leader in transportation services, we operate in 130 countries and employ around 70,000 people. We value diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.