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Bilingual Account Receivable Specialist

hace 2 meses

Ciudad de México, Ciudad de México Maersk A tiempo completo
The Opportunity

We are seeking a highly skilled and experienced Bilingual Account Receivable Analyst to join our team at Maersk. As a key member of our Global Service Center, you will play a critical role in managing our collections process and ensuring timely resolution of customer queries and issues.

Key Responsibilities
  • Manage collections for our internal customers, including countries, clusters, and business units.
  • Perform customer-trends analysis, required payments, and disputes resolution.
  • Align processes with internal teams to ensure timely resolution of customer queries and issues.
  • Maintain close contact with customers via outbound telephone calls and other forms of communication.
  • Highlight potential risks on customer accounts and proactively create action plans to mitigate said risks.
Requirements
  • At least 2-3 years of experience in B2B collections and/or order-to-cash processes.
  • Previous experience in sales or customer service in call centers and/or as BPO is preferred.
  • Advanced English Level (oral and written) required.
  • Academic background in Finance, Accounting, or related fields.
  • Proficient in MS Excel.
  • SAP experience is highly preferred.
About Us

Maersk is a global leader in transportation services, operating in 130 countries and employing around 70,000 people. We value diversity and inclusion, and we are committed to creating a workplace that is fair, respectful, and supportive of all employees. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.