Technical Infrastructure Specialist
hace 2 días
We are seeking a highly skilled Technical Infrastructure Specialist to join our team at Spin Master Ltd. As a key member of our IT department, you will be responsible for providing technical support to end-users through on-site and remote assistance.
About the RoleThe successful candidate will have experience in installing, maintaining, and troubleshooting hardware and software systems, as well as assisting with networking and communication issues. You will be responsible for setting up and maintaining hardware and software systems, including servers, desktops, laptops, printers, scanners, and mobile devices. Additionally, you will provide prompt and efficient technical assistance to end-users in various settings, including on-site, remote, and at trade shows as required.
Key Responsibilities- System Installation and Maintenance: Install, configure, and troubleshoot systems, including servers, desktops, laptops, printers, scanners, and mobile devices.
- Technical Support: Provide technical assistance to end-users in various settings, including on-site, remote, and at trade shows as required.
- Network Support: Assist with the setup and maintenance of local area networks (LAN), wide area networks (WAN), and wireless networks.
- Issue Diagnosis and Resolution: Identify and resolve technical issues related to hardware, software, and network systems.
- User Training and Support: Conduct training sessions for end-users on various applications and systems.
- Documentation and Reporting: Document support requests and resolutions in a ticketing system.
To be successful in this role, you will need to have:
- Bilingual skills in Spanish and English (both verbal and written)
- Experience in IT field support or similar role
- Relevant industry certifications such as A+, Network+, MCSE, or CCNA
- Familiarity with virtualization technologies such as VMWare
As a Technical Infrastructure Specialist at Spin Master Ltd, you can expect a competitive salary of $80,000 - $100,000 per year, depending on your experience and qualifications. Our company offers a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package.
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