Enterprise Onboarding Specialist
hace 3 semanas
We are seeking an experienced Enterprise Onboarding Specialist to join our team at BlueOptima in Guadalajara. This is a unique opportunity to directly manage the onboarding of new clients and ensure continuous delivery of high-quality data to recurring customers.
About the RoleThe ideal candidate will have experience working directly with clients, preferably in an administrative setting, and possess strong communication and presentation skills. They will be responsible for planning the overall timeline, setting expectations, and ensuring consistency in delivery.
Key Responsibilities- Directly manage the onboarding of new clients onto BlueOptima, planning the overall timeline and setting expectations
- Support clients in installation and configuration of the BlueOptima platform
- Ensure consistency in delivery, reducing the onboarding time and enabling account stability
- Managing and improving customer experience during the onboarding phase
- Train and onboard system administrators to independently manage the system
- Support the rollout of new features from the engineering function
The successful candidate will have:
- Experience working directly with clients, preferably in an administrative setting
- Detail-oriented and proactive problem-solving skills
- Drive and motivation to succeed
- Strong communication and presentation skills
- Goal-driven attitude and desire to deliver client solutions in an enterprise setting
- Good time-management and organisation to balance workload across multiple clients
- $60,000 - $80,000 per year salary
- 25 vacation days + 7 extra bank holidays
- 30 Aguinaldo days payment
- Savings Fund (5% contributions from Employer and 5% from Employee)
- Major medical insurance, Vision and Dental (Extended to spouse and children)
- 12 Weeks Paid Maternity and Paternity Leave
- Work from Home Equipment allowance
- Flexible Work from Home policy - 2 days home p/w
- Flexible Work from Long Distance - 4 weeks a year
- Sponsored Learning Opportunities
- Team Socials
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