Senior Technical Support Specialist

hace 1 mes


Zapopan, Jalisco, México Oracle A tiempo completo

Job Summary:

We are seeking a highly skilled Senior Technical Support Specialist to join our team at Oracle. As a key member of our support team, you will be responsible for providing technical assistance to customers, OEMs, and VARs for issues related to the installation, maintenance, and use of Oracle products.

Key Responsibilities:

  • Provide technical support and troubleshooting for Oracle products
  • Develop and maintain in-depth knowledge of Oracle products and platforms
  • Collaborate with cross-functional teams to resolve customer issues
  • Act as a technical interface for customers, OEMs, and VARs

Requirements:

  • 4+ years of relevant working experience in technical support or a related field
  • Excellent analytical and problem-solving skills
  • Strong understanding of ERP products and associated systems and software
  • Technical skills in relational databases, operating systems, programming languages, and web technologies

About Oracle:

Oracle is a global leader in enterprise software and cloud computing. We are committed to helping our customers succeed in a rapidly changing business environment.



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