Empleos actuales relacionados con Team Lead Americas, Client Success Lead - Monterrey, Nuevo León - Flywire
-
Team Lead Americas, Client Success Manager
hace 3 semanas
Monterrey, Nuevo León, México Flywire A tiempo completoThe OpportunityWe are seeking a seasoned professional to lead our Client Success team in Americas, focusing on exceptional value-add support services for our EDU clients. As a strategic leader, you will coordinate the management of ~900 group-managed accounts, drive scalable engagements, and inform our collective approach to Client Success within the wider...
-
Team Lead Americas, Client Success Manager
hace 1 mes
Monterrey, Nuevo León, México Flywire A tiempo completoThe OpportunityWe are seeking a seasoned professional to lead our Client Success team in Americas, focusing on exceptional value-add support services for our EDU vertical. As a strategic leader, you will coordinate the management of ~900 group-managed accounts, drive scalable engagements, and inform our collective approach to Client Success.Key...
-
Sales Team Lead
hace 7 días
Monterrey, Nuevo León, México Esab A tiempo completoJob Title: Sales Team Lead - GuardianAs the Sales Team Lead - Guardian, you will be an integral part of the Global Sales team. Your primary responsibility will be to promote our contractual offers, retrofits, and spare packages to our customers. You will work closely with the Aftermarket team and Service Managers to ensure seamless customer service and...
-
Senior Lead, Lead Development
hace 2 meses
Monterrey, Nuevo León, México Lenovo A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Lead Development Team Lead to join our team at Lenovo. As a key member of our sales organization, you will be responsible for leading a team of sales professionals and driving business growth through effective lead qualification, nurturing, and conversion.Key ResponsibilitiesLead a team of sales...
-
Engineering Team Lead
hace 2 semanas
Monterrey, Nuevo León, México Aptiv A tiempo completoShape the Future of MobilityThis is an exciting opportunity to join Aptiv's Advanced Safety & User Experience segment as an Engineering Team Manager.About the RoleAs an Engineering Team Manager, you will lead a team of highly motivated individuals working on various automotive technologies to enhance driver experience, prevent accidents, and save lives.Key...
-
Engineering Team Lead
hace 4 semanas
Monterrey, Nuevo León, México Aptiv A tiempo completoShape the Future of MobilityThis is an exciting opportunity to join our Advanced Safety & User Experience segment at Aptiv, a leading technology company that is shaping the future of mobility.About the RoleWe are seeking an experienced Engineering Team Manager to lead our team of highly motivated individuals who work on various automotive technologies to...
-
Sales Team Lead
hace 3 semanas
Monterrey, Nuevo León, México Mondelez International A tiempo completoJob DescriptionAre you ready to drive business growth and lead a team of sales professionals? We are seeking a highly motivated and experienced Sales Team Lead to join our team at Mondelez International.Key ResponsibilitiesManage and develop a team of field sales representatives to achieve sales targets and deliver exceptional customer service.Create and...
-
Manufacturing Team Lead
hace 1 semana
Monterrey, Nuevo León, México Mondelēz International A tiempo completoJob SummaryMondelēz International is seeking a skilled Manufacturing Team Lead to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our manufacturing lines, maintaining equipment, and driving process improvements.Key ResponsibilitiesLead and manage a team of production line operators to...
-
HR Services Delivery Lead Americas
hace 7 días
Monterrey, Nuevo León, México Barry Callebaut A tiempo completoJob Summary:We are seeking an experienced HR Services Delivery Lead Americas to join our team at Barry Callebaut. In this role, you will be responsible for enabling HR services at scale, simplifying processes and delivering a great employee experience for our Americas region.Key Responsibilities:Accountable for the overall delivery of services for the...
-
Cloud Networking Team Lead
hace 3 días
Monterrey, Nuevo León, México Connectingology A tiempo completoJob Description:As a Cloud Networking Team Lead at Connectingology, you will be responsible for owning and monitoring the performance of team members. You will identify and implement initiatives to drive customer satisfaction, increase case quality, and boost team productivity. The team will work collaboratively to manage performance improvement plans and...
-
Manufacturing Team Lead
hace 1 mes
Monterrey, Nuevo León, México Mondelēz International A tiempo completoAbout the RoleWe are seeking a skilled Manufacturing Team Lead to join our team at Mondelēz International. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our manufacturing lines, maintaining high-quality products, and driving business results.Key ResponsibilitiesLead and manage a team of production staff...
-
RPA Team Lead
hace 2 meses
Monterrey, Nuevo León, México Connectingology A tiempo completoJob SummaryConnectingology is seeking a highly skilled RPA Lead to join our team. As a key member of our organization, you will be responsible for leading our RPA initiatives and driving process optimization across the company.Key ResponsibilitiesLead the development and implementation of RPA solutions using UiPath, Automation Anywhere, or...
-
Manufacturing Team Lead
hace 2 meses
Monterrey, Nuevo León, México Mondelēz International A tiempo completoAbout the RoleWe are seeking a skilled and experienced Manufacturing Team Lead to join our team at Mondelēz International. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our manufacturing lines, maintaining high levels of quality and productivity, and driving continuous improvement initiatives.Key...
-
Sales Team Lead
hace 2 meses
Monterrey, Nuevo León, México Mondelēz International A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Sales Team Lead to join our team at Mondelēz International. As a Sales Team Lead, you will be responsible for leading a team of sales representatives to achieve sales targets and deliver exceptional customer service.Key ResponsibilitiesManage and develop a team of sales representatives to achieve...
-
Customer Service Team Lead
hace 2 semanas
Monterrey, Nuevo León, México British American Tobacco A tiempo completo**ROLE PROFILE****JOB TITLE: Customer Service Team Lead*****ROLE SUMMARY****At British American Tobacco, we are committed to delivering exceptional customer service to our consumers and distributors. As a Customer Service Team Lead, you will play a critical role in leading, supervising, and monitoring agents to ensure operational effectiveness.****Your...
-
Senior Client Success Manager
hace 2 semanas
Monterrey, Nuevo León, México Flywire A tiempo completoThe OpportunityWe are seeking a seasoned professional to lead our Client Success team in the Americas region. As a key member of our Client Operations team, you will be responsible for developing and executing a client success strategy that drives engagement and revenue growth.Key Responsibilities:Develop and execute a client success strategy that maximizes...
-
Operations Team Lead
hace 7 días
Monterrey, Nuevo León, México Pro Trans International A tiempo completoJob SummaryThe Operations Team Lead at Pro Trans International is responsible for ensuring accurate data input and coordination of international shipments. This role requires strong communication and problem-solving skills to maintain customer satisfaction and relations with international partners.Key ResponsibilitiesPerform data entry quality audits to...
-
Senior Lead Development Specialist
hace 2 semanas
Monterrey, Nuevo León, México Lenovo A tiempo completoJob SummaryWe are seeking a highly skilled Senior Lead Development Specialist to join our team at Lenovo. As a key member of our sales enablement team, you will be responsible for monitoring team performance, preparing program status reports, and working closely with sales and marketing teams to ensure seamless handover of qualified leads and...
-
Software Development Lead
hace 7 días
Monterrey, Nuevo León, México Uber Freight A tiempo completoAbout Our TeamWe're a tight-knit team of software engineers at Uber Freight, passionate about building scalable solutions for the logistics industry.About the RoleWe're seeking a seasoned software engineer to lead our team in developing innovative software solutions. With a strong background in computer science and at least 5 years of experience in software...
-
Procurement Team Lead
hace 3 días
Monterrey, Nuevo León, México Rockwell Automation A tiempo completoJob Description for Procurement ManagerRockwell Automation is a global technology leader dedicated to empowering the world's manufacturers to be more productive, sustainable, and agile.We're seeking a skilled Procurement Manager to lead our procurement team in value generation and best cost optimization within customer-focused sourcing and procurement...
Team Lead Americas, Client Success Lead
hace 2 meses
We are seeking a highly skilled and experienced Team Lead Americas, Client Success Lead to join our Client Operations team at Flywire. As a key member of our team, you will play a critical role in driving exceptional client success and satisfaction across the Americas region.
Key Responsibilities- Develop and Execute Client Success Strategy: Define and implement a comprehensive client success strategy to maximize engagement and revenue growth across the region.
- Lead and Manage Regional Team: Manage and coordinate a high-performing regional team, providing guidance, coaching, and development opportunities to ensure team members are equipped to deliver exceptional client support.
- Empower Client Success: Utilize data insights to inform and drive client success initiatives, empowering team members to provide scalable and effective support to clients.
- Manage Client Portfolios: Manage a portfolio of high-value client accounts, actively seeking opportunities to positively influence revenue growth and client satisfaction.
- Process Improvement and Optimization: Identify and project manage process improvements and initiatives to optimize client success operations and drive business growth.
- Collaborate with Internal Stakeholders: Nurture collaborative relationships with key internal stakeholders to maximize opportunity and outputs, ensuring seamless communication and alignment across the organization.
- 6+ Years of Experience: Minimum 6 years of experience in customer/client support, account management, and/or project management, preferably in Higher Education, Payments, Banking & Finance, and/or Technology Platforms.
- Leadership and Coaching Experience: Proven experience leading a team and/or coaching key stakeholders to benefit both the individual and the group.
- Accountability and Proactivity: Demonstrated accountability, proactivity, and persistence in driving results and delivering change.
- Strong Problem-Solving and Project Management Skills: Excellent problem-solving and project management skills with attention to detail, time management, organizational, and analytical skills.
- Excellent Communication and Presentation Skills: Strong written and verbal communication and presentation skills, with the ability to engage internally and externally and think outside the box.
- Language Proficiency: Fluency in English and Spanish is required (C1 proficiency or equivalent).
- Competitive Compensation: Competitive compensation package, including Restricted Stock Units and Employee Stock Purchase Plan (ESPP).
- Dynamic and Global Team: Opportunity to work with a dynamic and global team, collaborating virtually and in-person.
- Wellbeing Programs: Access to wellbeing programs, including Mental Health, Wellness, Yoga/Pilates/HIIT Classes, and Global FlyMates.
- Competitive Time Off: Competitive time off, including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days.
- Talent and Development Programs: Access to talent and development programs, including Managers Taking Flight – for new or aspiring managers.
