Global Product Enablement Expert

hace 2 meses


Xico, México Mastercard A tiempo completo
Job Description

We are seeking a highly skilled Senior Analyst, Promotions to join our team and drive operational excellence in Global Product Enablement.

About the Role:

  • Support program configuration of Mastercard Promotions Platform across Latin America, Caribbean, US, and Canada.
  • Collaborate with regional product managers, program managers, and vendors to deliver end-to-end solutions.
  • Analyze customer requirements and design E2E solution designs & campaign enablement for customers.
  • Ongoing operational support for launched Promotion programs & campaigns, including analytics, performance, technical, and operational support.
  • Manage vendor relationships and ensure compliance for related rewards platforms.

Key Responsibilities:

  1. Analysis to Identify required solution and capabilities for customers.
  2. E2E solution design & campaign enablement for customers (both FIs and non-FIs).
  3. Ongoing operational support for all launched Promotion programs & campaigns (incl. analytics, performance, technical and operational support i.e., issues resolutions);
  4. Support/manage queries related to Promotion program changes/updates/adding new functionalities.
  5. Supports new product / new market enablement activities for regions.
  6. Ensures relevant processes are followed to ensure quality and compliance.

Requirements:

  • Related working background in Product Management/Product Operations, implementations.
  • Strong analytical skills.
  • Attention to details and strong problem-solving skills.
  • Strong business partnering / relationship management skills.
  • Strong technical understanding of products and how they work.
  • Strong written and verbal communication skills and the ability to effectively communicate to many audiences, from technical resources to Customer Leads.

Benefits:

The successful candidate will have the opportunity to work with a dynamic team, develop their skills, and contribute to the success of Mastercard. We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience, as well as comprehensive benefits, opportunities for career growth, and a collaborative work environment.



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