Global Product Enablement Expert
hace 2 meses
We are seeking a highly skilled Senior Analyst, Promotions to join our team and drive operational excellence in Global Product Enablement.
About the Role:
- Support program configuration of Mastercard Promotions Platform across Latin America, Caribbean, US, and Canada.
- Collaborate with regional product managers, program managers, and vendors to deliver end-to-end solutions.
- Analyze customer requirements and design E2E solution designs & campaign enablement for customers.
- Ongoing operational support for launched Promotion programs & campaigns, including analytics, performance, technical, and operational support.
- Manage vendor relationships and ensure compliance for related rewards platforms.
Key Responsibilities:
- Analysis to Identify required solution and capabilities for customers.
- E2E solution design & campaign enablement for customers (both FIs and non-FIs).
- Ongoing operational support for all launched Promotion programs & campaigns (incl. analytics, performance, technical and operational support i.e., issues resolutions);
- Support/manage queries related to Promotion program changes/updates/adding new functionalities.
- Supports new product / new market enablement activities for regions.
- Ensures relevant processes are followed to ensure quality and compliance.
Requirements:
- Related working background in Product Management/Product Operations, implementations.
- Strong analytical skills.
- Attention to details and strong problem-solving skills.
- Strong business partnering / relationship management skills.
- Strong technical understanding of products and how they work.
- Strong written and verbal communication skills and the ability to effectively communicate to many audiences, from technical resources to Customer Leads.
Benefits:
The successful candidate will have the opportunity to work with a dynamic team, develop their skills, and contribute to the success of Mastercard. We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience, as well as comprehensive benefits, opportunities for career growth, and a collaborative work environment.
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