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Salesforce Program Manager/Scrum Master

hace 2 meses

Veracruz, Veracruz-Llave, México Cisco Systems, Inc. A tiempo completo
About the Role

We are seeking a seasoned Salesforce Scrum Master/Program Manager to drive our Agile transformation and optimize the use of Salesforce in achieving organizational goals. As a key member of our team, you will lead Agile Sprint rituals and processes, drive documentation, and communicate delivery and release expectations with stakeholders.

Responsibilities
  • Guide teams on the use of Agile framework and identify areas for improvement
  • Coach teams on self-organizing to optimize execution velocity
  • Identify and remove blockers or coach teams on how to self-remove them
  • Proactively identify potential sprint risks
  • Build an environment of trust where team members feel comfortable giving feedback
  • Facilitate Agile ceremonies, including daily stand-ups, sprint planning, scheduling, backlog grooming, solution reviews, and retrospectives
  • Collaborate with stakeholders to manage expectations around delivery timelines and release schedules
  • Create communication, including release notes and newsletters, to keep the greater organization informed of changes within TE's Salesforce ecosystem
  • Drive the creation and maintenance of comprehensive documentation
  • Promote continuous improvement practices and implement process enhancements
  • Track and report on team performance metrics
  • Oversee testing and user acceptance testing (UAT) processes to ensure quality and reliability of deliverables
Qualifications
  • Proven experience as a Scrum Master in an Agile environment
  • Strong knowledge of Agile methodologies and principles
  • Excellent communication and facilitation skills
  • Ability to drive documentation and maintain detailed records