ServiceNow Discovery Engineer
hace 7 horas
Key Responsibilities:
As a ServiceNow Discovery Engineer at IBM, you will be responsible for designing, developing, and implementing custom patterns, probes, and sensors to achieve a complete and accurate discovery of infrastructure components and application services.
Required Expertise:
- Owns the Infrastructure Discovery process and associated technologies.
- Is the subject matter expert (SME) for infrastructure discovery.
- Experience in ServiceNow System administration, ITSM, CMDB, Self Service Portal, and Service Catalog development.
- ServiceNow Certified System Administrator (CSA).
- Must have handled Platform Upgrade.
- Ability to support a 24/7 support model.
- Good communication and analytical skills.
Preferred Expertise:
- ServiceNow Certified ITSM Implementation Specialist.
- Scripting experience.
- Experience in building integrations with other applications and tools using API/Integration Hub/FTP, etc.
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