Site Reliability Engineer II

hace 1 semana


Guadalajara, Jalisco, México FICO A tiempo completo

About FICO

FICO is a leading global analytics software company, helping businesses in 100+ countries make better decisions.

The Opportunity

The Site Reliability Engineer is a critical role that combines software development and systems engineering expertise to ensure the uptime, scalability, and rapid development and deployment of complex distributed enterprise SaaS offerings.

Key Responsibilities

  • Support the full stack of Public Cloud, Private Cloud, and hosted web-based applications.
  • Manage the operations and stability of the environments in accordance with established procedures and best practices.
  • Drive incidents to resolution.
  • Implement, monitor, refresh, and perform disaster recovery tasks on all supported applications.

Requirements

  • Bachelor's degree in computer science or equivalent on-the-job experience.
  • Intermediate to advanced Linux experience.
  • Working knowledge of core AWS tech stack services (EC2, ECS, S3, RDS, Lambda, CloudFormation, CloudWatch, DynamoDB, etc.) or non-AWS Cloud Equivalent.
  • Java programming background.
  • Python Development experience.
  • Working knowledge of relational database systems – MySQL, SQL Server 2005/2008/2012, Oracle 11 and Oracle RAC.
  • Working knowledge of networking systems and protocols, firewalls, and TCP/IP networks, standards, and architectures.
  • Experience with Infrastructure as Code (IaC).
  • Familiarity with ITIL standards and technologies (ServiceNow).
  • Scripting/programming experience in NodeJS or BASH Shell a plus.
  • Working Knowledge of Git/Bitbucket a plus.

What We Offer

  • An inclusive culture reflecting our core values: Act Like an Owner, Delight Our Customers, and Earn the Respect of Others.
  • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
  • Highly competitive compensation, benefits, and rewards programs that encourage you to bring your best every day and be recognized for doing so.
  • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.


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