Appointment Setter
hace 1 mes
Our mission at Guaranteed Estimates is to connect QUALIFIED homeowners with QUALITY roofing partners.
As an Appointment Setter, you will be responsible for maximizing qualified booked calls on our sales team calendar by booking inbound & outbound appointments, conducting call campaigns, and following up with all unbooked leads.
Responsibilities include:
- Booking a minimum of 8 new confirmed appointments each day
- Dialing a minimum of 200 outbound calls per day
- Responding to new inbound leads within 7 minutes
- Clearing all lead tickets each day, resolving tickets quickly and efficiently
- Responding to lead messages, clearing the queue each day
- Tracking daily performance metrics
Requirements include:
- Strong multi-tasking & organizational skills: able to juggle a high-volume of calls & conversations, simultaneously
- Fluent written & spoken English
- Strong interpersonal skills, most importantly, active listening
- Natural rapport builder warm, friendly, with a desire to form connection quickly
- Minimum 4 years of customer support/appointment-setting experience
- Previous experience in a home service industry, highly preferred
Compensation includes a $1,000 USD/mo base salary + $3 commission per successful appointment.
Additional benefits include all company holidays off, an annual Christmas Bonus, and generous PTO.
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