Concierge Ambassador
hace 24 horas
Quinta Tenerías Residence Club, a luxury vacation club in the heart of San Miguel de Allende, seeks a skilled Concierge to provide exceptional service to our owners and guests.
Key Responsibilities:
- Deliver personalized concierge services, ensuring a seamless and enjoyable experience for our owners and guests.
- Prepare and coordinate pre-arrival standards and policies, ensuring a smooth arrival process.
- Provide assistance with travel plans, reservation bookings, and special requests.
- Stay knowledgeable about local events, receptions, rates, promotions, and special offers.
- Ensure accurate documentation of keys, FOBs, and inventories.
Requirements:
- Two years of experience in front desk and/or concierge roles in hospitality, private club, and property management environments.
- Excellent communication and interpersonal skills, with the ability to write routine reports and correspondence.
- Basic Microsoft Office skills, including proficiency in property management software and housekeeping scheduling systems.
- Ability to assess and evaluate situations quickly and accurately, with a focus on resolving owner and guest concerns.
What We Offer:
- Competitive salaries and benefits.
- Uniforms, food vouchers, bonuses, life insurance, and professional development opportunities.
- A dynamic and supportive work environment.
Pay and Work Location:
$22,000.00 per month, with in-person work location.
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