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Manager of Analytics and Research
hace 1 mes
About the Role
We're seeking a highly skilled Manager of Analytics and Research to join our team at Qualtrics. As a key member of our Products, eXperience and Engineering (PXE) Analytics & Data Science Team, you'll be responsible for leading the development of our data products and ensuring they meet the needs of our 1,500+ engineers, product managers, and UX designers.
What You'll Do
- Partner with DSA leadership to hire and lead a team of 4+ analysts who own key reports, metrics, and datasets for the PXE organization.
- Run Kanban or sprint processes to keep the team focused and partner with leaders and stakeholders to triage and set priorities for the team.
- Interact with diverse stakeholders, such as Product Management, Engineering, Design, and User Research to identify the right metrics and dimensions to support decisions and to wireframe reports.
- Review dashboards, Python, and SQL code, helping maintain a high-quality bar for the team.
- Develop quality processes, such as on-call or alerting, to ensure data assets are trustworthy.
- Lead enablement sessions with diverse stakeholders helping them understand and utilize the products produced by the team.
- Master our technologies and coach the team on how to use tools such as Tableau, dbt, Redshift, Airflow, and Prefect.
- Partner with engineering and other upstream data providers to understand and define signals needed to improve our data products.
What We're Looking For
- A hands-on, technical data leader with experience leading and building analytics teams that have produced trustworthy and widely used data assets.
- Passion about understanding the customer and business and comfortable aligning technical work with strategic and business goals.
- Detail-oriented and high standards for teams you lead, with a love for developing processes to help everyone work better together.
