Senior Knowledge Management Business Analyst
hace 7 días
PepsiCo is a leading global food and beverage company with a diverse portfolio of iconic brands consumed by millions worldwide. With a rich history spanning over 116 years, the company continues to innovate and expand its reach across 200 countries.
Job SummaryWe are seeking an experienced Senior Knowledge Management Business Analyst to support the Global Knowledge Management Supply Chain lead in key knowledge management activities. As a critical member of our team, you will be responsible for managing a vast repository of documents, ensuring their accuracy and relevance, and driving a culture of knowledge sharing within the organization.
Key Responsibilities- Manage approximately 2000 documents, including process maps, desktop procedures, and related content, across multiple tools and systems.
- Ensure timely updates to documentation through effective change request management, focusing on content quality and compliance.
- Execute audits, quality checks, and other compliance-related activities to maintain accurate documentation and adhere to established standards.
- Foster a knowledge-sharing culture by engaging subject matter experts and leading new initiatives, such as taxonomy alignment and system upgrades.
- Collaborate with large teams, drive new implementations, and maintain up-to-date knowledge management elements, including Service Now daily operations and upgrades.
To succeed in this role, you will need:
- Advanced proficiency (C1 or C2) in English language skills.
- 6-8 years of experience in running similar knowledge management functions, preferably in a multinational corporation.
- Proven expertise in creating, governing, and maintaining dynamic technical publications (DTPs), process maps, and other related documents.
PepsiCo provides a comprehensive benefits package, including:
- A highly competitive salary range of $80,000 - $120,000 per year.
- Opportunities for professional growth and development through various training programs and internal digital platforms.
- A dynamic work environment that values diversity, inclusion, and innovation.
- A flexible work arrangement that balances personal and professional life.
- Access to exclusive discounts, wellness programs, and scholarship opportunities for dependents.
PepsiCo is an equal opportunity employer and welcomes applications from qualified candidates. We strive to create a workplace where everyone feels valued, respected, and empowered to contribute their best work.
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