Debt Recovery Specialist
hace 4 días
We are seeking a highly skilled Debt Recovery Specialist to join our team at Johnson Controls. As a key member of our finance department, you will be responsible for ensuring timely payment receipt, reviewing follow-up of payments with customers, and identifying high-risk customers.
About the RoleThe successful candidate will coordinate collections calls and emails for accounts past due, analyze risk by comparing credit limits to open balances, minimize exposure for high-risk customers, identify disputes on accounts, and complete daily collections tasks on our ERP system.
Responsibilities- Coordinate collections calls and emails for accounts that are past due
- Analyze risk by comparing credit limit to open balance
- Minimize exposure for high-risk customers
- Identify disputes on accounts and turn them over to the resolver
- Complete daily collections tasks on Collections ERP
- Send out welcome information for new accounts
- Fill out credit inquiries for customers
- Inactivate dormant accounts
- Prepare accounts for litigation team
- Prepare aging's, send and reprint invoices
- Contact customers for remittance information for cash application purposes
- Prepare weekly reports of AR accounts and internal escalation with your team
To be successful in this role, you will need:
- Advanced English language skills (mandatory)
- Developed data analytic skills
- Prior collections and risk assessment experience (preferred)
- Demonstrated ability to carry out assignments to their completion
- Provide excellent customer service
- Ability to establish and maintain effective working relationships with employees and managers
- Proactively establish and maintain effective working team relationships with all support departments
- Proficient with Microsoft Office products including Word, Excel, PowerPoint, Outlook, etc.
As a valued member of our team, you can expect a competitive salary of $65,000 per annum, based on your experience and qualifications. You will also have access to comprehensive benefits, including medical insurance, retirement plan, and paid time off.
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Debt Recovery Specialist
hace 4 semanas
San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completoJob OverviewWe are seeking an experienced Debt Recovery Specialist to join our team at Johnson Controls.
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San Pedro Garza García, Nuevo León, México Johnson Controls, Inc. A tiempo completoAbout the RoleWe are seeking an experienced Debt Recovery Specialist to join our team at Johnson Controls, Inc. This is a challenging role that requires strong analytical and communication skills.ResponsibilitiesCoordinate collections calls and emails for accounts that are past due.Analyze risk by comparing credit limit to open balance.Minimize exposure for...
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