Comprehensive Moderation Program Strategist

hace 1 semana


Ciudad de México, Ciudad de México Tiktok A tiempo completo

TikTok is a leading platform for short-form mobile video, aiming to inspire creativity and bring joy. Our global headquarters are in Los Angeles and Singapore, with offices worldwide.

We seek an experienced professional to lead our Moderation SOP Program. As Comprehensive Moderation Program Strategist, you will develop and implement moderation standards, working closely with internal teams and stakeholders.

This role involves:

  • Designing and implementing moderation programs, ensuring timely updates to internal teams for seamless operations;
  • Managing policy development workflows, collaborating with governance and policy teams, and providing insights to cross-functional stakeholders;
  • Conducting analysis, drafting guidelines for sellers, products, and content, focusing on safety issues like fraud, counterfeit products, and regulated items;
  • Gathering business requirements from cross-functional teams and partners, analyzing risks, and producing program reports for stakeholders;
  • Collaborating with quality and training teams to identify areas for improvement through learning solutions;

To succeed, you'll need:

  • A Bachelor's degree in business administration, project management, or a related field;
  • Fluency in English; and
  • 3+ years of experience in project/program management roles, preferably in crafting moderation guidelines for tech companies;

In this role, you'll work collaboratively to drive impact across the organization. If you're passionate about creating inclusive spaces and fostering diverse voices, we encourage you to apply.


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