Quality and Performance Senior Manager
hace 1 semana
Job Summary
We are seeking a highly skilled Quality and Performance Senior Manager to join our team at NTT DATA Services. As a key member of our organization, you will be responsible for leading our quality and performance initiatives, ensuring that our projects meet the highest standards of quality and efficiency.
Key Responsibilities
- Participate in project kick-off meetings to ensure quality and performance goals are aligned with project objectives
- Provide weekly testing status reports to stakeholders, highlighting key performance indicators and areas for improvement
- Collect and analyze key performance indicator (KPI) information to inform leadership decisions
- Develop and implement test plans and strategies to ensure high-quality deliverables
- Provide QA testing timelines and estimates to project teams, ensuring timely and efficient delivery
- Take a consultative approach to understand project requirements, working closely with cross-functional teams
- Develop and maintain quality gates to ensure adherence to quality standards
- Coordinate automation and performance testing, presenting results to business owners and project teams
- Experience with Azure DevOps (ADO) Bug and Test Management is highly desirable
- Defect triage, including bug management, meetings, and reporting
- Healthcare experience is a must
- FACETS experience is a plus
- Proficiency in tools such as Azure DevOps, SQL, ServiceNow, SSIS, BizTalk, and APIM
- Experience with testing Microsoft tools upgrades and migrations
- Proven experience managing projects with remote teams, including on-site, nearshore, and offshore models
- Onboard new team members, ensuring they understand QA standards, policies, and procedures
- Monitor, track, and report on overall team performance
About NTT DATA Services
NTT DATA Services is an equal opportunity employer and values diversity and inclusion in the workplace. We are committed to creating a work environment that is free from discrimination and harassment, and where all employees feel valued, respected, and supported. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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