Quality and Performance Senior Manager

hace 1 semana


Xico, México Ntt Data A tiempo completo

Job Summary

We are seeking a highly skilled Quality and Performance Senior Manager to join our team at NTT DATA Services. As a key member of our organization, you will be responsible for leading our quality and performance initiatives, ensuring that our projects meet the highest standards of quality and efficiency.

Key Responsibilities

  • Participate in project kick-off meetings and provide regular testing status reports to stakeholders.
  • Collect and analyze key performance indicators (KPIs) and provide insights to leadership on a weekly basis.
  • Develop and implement test plans and strategies to ensure the quality of our projects.
  • Provide QA testing timelines and estimates to project teams.
  • Take a consultative approach to understand project requirements and provide expert advice to stakeholders.
  • Develop and maintain quality gates to ensure that projects meet our quality standards.
  • Coordinate automation and performance testing, and present results to business owners and project teams.
  • Experience with Azure DevOps (ADO) bug and test management is highly desirable.
  • Defect triage, including bug management, meetings, and reporting.
  • Healthcare experience is a must.
  • FACETS experience is a plus.
  • Proficiency in tools such as Azure DevOps, SQL, ServiceNow, SSIS, BizTalk, and APIM.
  • Experience with testing Microsoft tools upgrades and migrations.
  • Proven experience managing projects with remote teams, including onsite, nearshore, and offshore models.
  • Onboard new team members and ensure they understand QA standards, policies, and procedures.
  • Monitor, track, and report on team performance.

About NTT DATA Services

NTT DATA Services is an equal opportunity employer and values diversity and inclusion in the workplace. We are committed to creating a work environment that is free from discrimination and harassment. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.



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