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Financial Transformation Manager

hace 2 meses

Xico, México Hsbc A tiempo completo

Job Summary

The Wholesale Client Services implementation manager is responsible for driving the digital transformation agenda of the team by participating in the implementation of key local and global initiatives. This role will oversee the performance of New to bank and Existing to bank teams, ensuring that key performance indicators are within target on a monthly basis.

Key Responsibilities

  • Oversee and execute local and global initiatives, engaging with business, operations, and technology teams.
  • Lead the transformation agenda of the Wholesale Client Services Team.
  • Governance of financial performance, including direct and indirect cost oversight.
  • Oversight of key performance indicators (Onboarding and Ongoing CDD).
  • Coordinate and participate in senior-level local and global forums (finance and technology related).
  • Effectively identify desired business outcomes and drive changes, liaising with technology, policy, transformation teams, and external vendors.
  • Actively support the creation of the LAM WCS Governance Strategy, seek opportunities to innovate and improve existing reporting processes, and actively support various transformation programs.

Requirements

  • Excellent written and verbal communication skills in both Spanish and English.
  • Strong planning and governance skills.
  • Active communication and the ability to influence.
  • Ability to take a portfolio view and effectively manage multiple market deliveries while ensuring each deliverable runs effectively.
  • Project management skills.
  • Innovation mindset.
  • Digital transformation thinking.

About Hsbc

Hsbc is committed to creating an inclusive culture that promotes equal opportunity. Our values define who we are as an organization and what distinguishes us. We value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing, and we make things happen.

Hsbc is oriented to guarantee gender equality and constant training for our employees, as well as the protection of their labor and social rights.

Hsbc offers a paid leave package that is at the forefront in Mexico, providing our colleagues with a greater number of days to enjoy their wedding, take care of a new family member, or grieve the loss of a family member.