Travel Reservation Specialist

hace 2 meses


Quintana Roo, México Marriott International, Inc A tiempo completo

**About the Role**

We are seeking a highly motivated and detail-oriented Travel Reservation Specialist to join our team. As a key member of our reservations department, you will be responsible for processing all reservation requests, changes, and cancellations.

**Key Responsibilities:**

  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
  • Identify guest reservation needs and determine appropriate room type.
  • Verify availability of room type and rate.
  • Explain guarantee, special rate, and cancellation policies to callers.
  • Accommodate and document special requests.
  • Answer questions about property facilities/services and room accommodations.
  • Follow sales techniques to maximize revenue.

**What We Offer:**

We offer a competitive salary range of $25-$35 per hour, depending on experience, as well as opportunities for growth and professional development. Our ideal candidate is a team player with excellent communication skills and a passion for delivering exceptional customer service.

**Marriott International Benefits:**

We are committed to providing a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer a range of employee discounts and perks, including hotel stays and dining experiences.

**Why Join Marriott International?**

At Marriott International, we believe in empowering our associates to achieve their full potential. We offer a dynamic and inclusive work environment that values diversity, equity, and inclusion. Our goal is to create an amazing workplace culture that inspires our associates to deliver exceptional results and exceed guest expectations.



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