Application Specialist
hace 4 semanas
About Esko
Esko is a global leader in the packaging and printing industry, providing integrated software and hardware solutions that accelerate the go-to-market process of packaged goods. Our products empower teams to support and manage the packaging design and print processes for brand owners, retailers, pre-media and trade shops, manufacturers, and converters.
Job Summary
We are seeking an experienced Application Engineer - Prepress to join our team. As a key member of our support team, you will be responsible for providing daily onsite support to our customers in Mexico and LATAM. This role requires a strong analytical mind, excellent troubleshooting skills, and the ability to travel up to 70% of the time.
Key Responsibilities
- Provide highly remote software support to customers in Mexico and LATAM.
- Become the technical expert on Esko Color Solutions.
- On-site implementations of Esko Color Solutions.
- Manage customer support activities.
- Provide software trainings.
- Prepare application notes and technical support materials.
Requirements
- Bachelor Degree in Graphic Design (or similar).
- Background in PrePress - 3 or more years experience.
- Knowledge IT Basics.
- Strong analytical skills, quick learner and expert troubleshooter.
- Ability to travel 60-70% of the time by airplane or vehicle.
About the Role
This is an exciting opportunity to join a dynamic and innovative company that values diversity and inclusion. As an Application Engineer - Prepress, you will have the chance to work with cutting-edge technology and make a real impact on our customers' businesses. If you are a motivated and detail-oriented individual with a passion for problem-solving, we encourage you to apply.
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