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Sitel Corp. is seeking a highly skilled and bilingual (Spanish and English) customer service representative to join our team. As a global leader in customer experience solutions, we partner with top brands to deliver exceptional customer support.
Key Responsibilities- Provide world-class customer support via phone, ensuring a high level of professionalism and competence.
- Meet and exceed quality and training requirements, consistently achieving call quality score goals.
- Suggest products and additional services to customers, focusing on sales and customer satisfaction.
- High school diploma or equivalent.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
As a valued member of our team, you will have the opportunity to work with a diverse range of customers, develop your skills and knowledge, and contribute to the success of our clients.