IT Infrastructure Specialist for Advanced Energy

hace 4 días


Mexicali, Baja California, México Advanced Energy Industries, Inc. A tiempo completo
About the Role

As an IT Infrastructure Specialist at Advanced Energy Industries, Inc., you will play a vital part in maintaining and supporting our Microsoft Windows server/desktop infrastructure.

Job Responsibilities
  • Install, configure, support, and maintain Microsoft Windows server/desktop infrastructure.
  • Troubleshoot escalated server, software, and hardware issues.
  • Recommend, schedule, and implement system hardware and/or software upgrades or repairs.
Key Qualifications
  • Excellent customer service skills.
  • Knowledge of PC hardware and peripherals.
  • Advance knowledge of Windows 10/11, and TCP/IP networking.
  • Proficiency in Active Directory, Office 365, networking concepts, anti-virus and security tools and PC hardware and software troubleshooting skills.
  • Ability to work independently and communicate effectively with users and coworkers.
  • Strong project management skills, ability to set priorities and meet deadlines with flexibility.
Estimated Salary

$60,000 - $80,000 per year.

Work Environment

Location: Mexicali, B.C.

This is an in-office role in engineering, sales, and manufacturing facilities. The standard office environment requires spending most of the day moving throughout local buildings and helping users with PC problems at their desks.

Requirements
  • 2-3 years providing technical support in an IT support role.
  • 2-3 years supporting Microsoft PC environment.
  • 2-3 years' experience in a related field with extensive technical experience.
Education

An Associate's degree in computer information systems is required.

A+ certification, MCP, and Windows 10/11 certification are desirable.



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