Revenue Operations Specialist

hace 3 semanas


Xico, México Zendesk, Inc. A tiempo completo

Role Summary

Zendesk is seeking a skilled Revenue Operations Analyst to join our Revenue Operations team in Mexico City. The ideal candidate will be a self-starter with a strategic leadership mindset, able to manage time and balance responsibilities in a dynamic environment.

  • Partner with sales reps to teach best practices and prepare large and/or strategic deals for management review.
  • Provide guidance on non-standard deal structures, pricing models, and commercial terms to ensure deals align with corporate strategies.
  • Consult sales on Service Orders to ensure they conform to finance audit reviews and revenue recognition policies.
  • Offer ticketing support for Sales, Billing, and Provisioning related issues from internal and external customers.
  • Drive proactive communication with internal business partners on urgent orders or exceptions.

Requirements

  • Bachelor's degree in Business or Finance.
  • 2+ years of experience working with, supporting, and advising Sales and other cross-functional teams.
  • Flexibility with schedule due to end of month/quarter demands.
  • Energetic, dedicated, and self-driven individual.
  • Ability to work independently within a team environment.
  • Familiarity with basic accounting concepts and principles.
  • Analytical skills and experience with contract management.
  • Experience with Salesforce, Salesforce CPQ, and Zuora.

About Zendesk

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. We advocate for digital first customer experiences—and we stick with it in our workplace.

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.



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