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Healthcare Professionals for Events

hace 2 meses

Guadalajara, Jalisco, México Herbalife Internacional De México A tiempo completo

**Job Opportunity for Herbalife Internacional De México**

Herbalife Internacional De México, a leading global company in the marketing and distribution of food supplements, is seeking a talented individual to fill the position of Adverse Events Representative.

The Adverse Events Representative will work in a collaborative capacity to support Herbalife's Adverse Event Reporting System. Key responsibilities include collecting, organizing, and submitting adverse events received primarily by phone to the AE database, primarily for reports from the United States, Canada, Mexico, or South/Central America.

The ideal candidate will possess excellent verbal and written communication skills, as well as the ability to maintain all documentation related to adverse events, including health records, database information, and consumer communications.

**Requirements:**

  • Basic keyboarding skills with a minimum typing speed of 40 words per minute
  • Excellent verbal and written communication and organizational skills
  • Demonstrated customer service skills with excellent empathy skill to defuse potentially hostile situations
  • Team player and the ability to effectively communicate with all levels of staff and management
  • Detailed oriented, self-motivated
  • Ability to sort, prioritize, and manage high workload and critical issues
  • Ability to maintain confidentiality and utilization of problem-solving skills

**Preferred Qualifications:**

  • Knowledge of MedDRA or Argus systems
  • Medical Assistant or nurse with phone triage experience

**We Offer:**

  • Competitive salary
  • Benefits package including major medical insurance, dental and vision insurance, life insurance, annual bonus, 30 days of Christmas bonus, 9 days vacation, food vouchers, 75% vacation bonus, savings box, vacation days in excess of the law, gym, dining room, job stability, and professional growth

**Schedule:** Monday to Friday, 9 to 6, with the option to work from home.