Product Sales Support Senior Manager
hace 4 semanas
**Job Summary**:
We are seeking a highly skilled Product Sales Support Senior Manager to join our team at Citi. The successful candidate will be responsible for ensuring accurate execution of sales and client requests, participating in initiatives to improve client and account management processes, and maintaining MIS to track end-to-end process for tracking turnaround times of deliverables from the team.
**Key Responsibilities**:
- Monitors and ensures accurate execution for sales and client requests to the team.
- Participates in initiatives to improve client and account management process.
- Maintains MIS to track end-to-end process for tracking turnaround times of deliverables from team.
- Assists in Client Onboarding and monitors smooth process for account opening, documentation, and ensures all required documents are well collected, verified, stored, and provides clients with feedback on onboarding status.
- Works with Account Control team to ensure regulatory reviews of all clients are performed.
- Partners with Credit Risk Officers to ensure that all client review materials are in place and completed.
- Ensures service engagement is a satisfying experience for clients through ensuring sincere, timely, and effective completion of client's service requests.
- Effectively manages risk and fosters an environment that is knowledgeable about risk, abides by risk guidelines & controls.
- Collaborates with your other regional counterparts to achieve a global, regional, or product consistent framework for the services provided.
- Leads process Improvement through innovation and transformation projects.
**Requirements**:
- Bachelor's Degree or Equivalent Financial Services Experience with 5 + years managerial/sales supervisory experience.
- Conocimiento en CRM y SalesForce.
**About Citi**:
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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