Digital Community Manager

hace 1 día

Xico, México Icuc A tiempo completo
About the Role

We are seeking a highly skilled Digital Community Manager to join our team at Icuc. As a key member of our agency, you will play a crucial role in helping our client navigate their digital transformation.

Key Responsibilities
  • Monitor and manage the client's social media accounts through Sprinklr, ensuring a consistent and engaging brand voice.
  • Support the development of monthly editorial content plans and post scheduling, aligning with the client's marketing objectives.
  • Engage with the audience on social media platforms, responding to inbound messages and user profiles in a timely and professional manner.
  • Collaborate with cross-functional partners, including agency colleagues and client department teams, to approve responses and update the social media playbook.
  • Prepare monthly data analysis reports on content and engagement performance, providing actionable insights to inform future strategies.
Requirements
  • 2+ years of experience working as a community manager or social media manager.
  • Fluent or C2 level in English and Latin American based Spanish (written and spoken).
  • Experience in external communications and/or copywriting.
  • Strong knowledge of social media platforms and their inner workings.
  • Excellent problem-solving skills, with the ability to develop creative solutions.
  • Strong attention to detail, with the ability to explain complex processes to non-technical audiences.
  • Ability to think fast, work proactively, and remain diligent in a dynamic environment.
  • Excellent interpersonal communication skills, both written and verbal.
What We Offer

As a Digital Community Manager at Icuc, you will have the opportunity to work with a talented team and contribute to the success of our client's digital transformation. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.

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